Friends & Family Associate (Seasonal)

J.Crew•Chula Vista, CA

7d•$17 - $19

About The Position

The Friends & Family Associate supports store associates in delivering a strong customer experience. The role involves responding to customers, directing them to other associates as needed, assisting with checkout, handling merchandise, maintaining store presentation, and keeping fitting rooms and the stockroom organized. The associate is expected to work in a way that aligns with J.Crew Group’s values and be available during busy periods, including nights, weekends, and holidays. The position is seasonal and requires regular movement throughout store areas, customer accessibility, and the ability to lift and move at least 40 pounds (18 kilos). The listed hourly pay range is $16.90–$19.10. J.Crew Group says the offer may vary based on factors such as geographic region, job-related knowledge, skills, experience, and internal equity. The company also describes bonus opportunities, competitive benefits and perks, and an associate discount on clothing and accessories, including new arrivals.

Requirements

Be at least 18 years old.
Be available during busy periods, including nights, weekends, and holidays.
Be able to bend, reach, stretch, lift, carry, and move at least 40 pounds (18 kilos).
Be able to regularly move around all store areas and remain accessible to customers.
Be a team player who brings their best to their work.
Be flexible and ready to have fun along the way.
Use technology to maximize efficiency and productivity.

Responsibilities

Support associates in exceeding customer expectations.
Respond to customers in the moment and partner them with other associates as needed.
Assist at the cashwrap to ensure an efficient checkout experience.
Follow merchandise receiving and handling guidelines.
Maintain presentation standards.
Keep fitting rooms organized and promptly return product to the sales floor.
Keep the stockroom organized.
Act in a manner that aligns with the company’s values.