Fresh Foods Clerk

WinCo Foods•Boise, ID

6d•Onsite

About The Position

The Fresh Foods Clerk assists customers with over-the-counter service and customer service throughout the Fresh Foods department. The role operates and maintains fresh food production areas, including Deli, Seafood, and Pizza; prepares those areas for sales; fries food; operates a rotisserie oven; and prepares ready-to-bake and baked pizzas. The clerk receives inventory, verifies ordered products, and stocks designated areas while providing friendly, courteous service to internal and external customers. Shifts are generally 6–8 hours and fall between 5:00 a.m. and 10:00 p.m. The position involves preparing, stocking, displaying, and rotating products; following recipes and food-safety procedures; inspecting products for quality and freshness; labeling products with required information; and maintaining clean and sanitary work areas and equipment. Clerks may work varied shifts in a 24/7 operation, including nights, weekends, and holidays. The work involves extended periods of standing and moving, frequent bending and reaching, lifting up to 50 pounds occasionally, handling refrigerated goods, and working around hot equipment.

Requirements

Must be at least 16 years of age.
Food Handlers Certification, as required by state laws.
Ability to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Effective hearing and speech communication to receive customer orders and perform customer-relations duties.
Ability to conduct visual inspections; read and follow production guides, recipes, and product labels; and record production quantities and temperature readings on appropriate forms.
Ability to perform basic arithmetic and compute weights and measures.
Mental alertness when performing duties involving potential hazards, procedures, equipment, and work aids.
Ability to complete the training course and meet minimum productivity and accuracy standards.
Ability to wear a hair net, beard net, gloves, and other required personal protective equipment.
Ability to use cleaning chemicals and handle related food products.
Ability to stand, walk, and move rapidly for extended periods.
Ability to bend, stoop, twist, turn, and reach over counters and in tight areas frequently.
Ability to lift up to 50 pounds occasionally and reach, push, and pull racks.
Ability to handle refrigerated goods at temperatures from -20°F to 28°F.
Ability to work around machinery emitting heat, including a 400°F rotisserie and 325°F hot shortening.
Ability to perform primary duties efficiently and accurately.

Responsibilities

Welcome, engage, serve, and thank customers, maintaining a friendly and customer-focused atmosphere.
Take orders, answer questions, and perform suggestive selling.
Prepare, stock, display, straighten, and rotate products in the Deli, Seafood, and Pizza areas.
Prepare production items according to recipes, food-safety procedures, and specified cooking times.
Handle frozen products and inspect products for quality and freshness.
Prepare cases by placing products in fresh pans, rotating and replenishing products, and returning products as needed.
Place required signage on products, including pricing, descriptions, code dates, and Country of Origin Labeling (COOL) information.
Clean and maintain department equipment, including breaking down and reassembling equipment, operating the dishwasher, hand-washing dishes, and sanitizing parts.
Maintain department cleanliness and sanitation, including cleaning tables, wrapping stations, floors, coolers, and display counters, and disposing of trash and paper appropriately.
Receive inventory, verify ordered products and receipts, stock products, and place orders.
Follow sanitary guidelines and complete associated records.
Follow food-safety procedures and requirements.
Perform other duties as assigned or needed.