Fresh Foods Clerk

WinCo Foods•Surprise, AZ

About The Position

The Fresh Foods Clerk provides over-the-counter service and customer assistance throughout the Fresh Foods department. The role operates and maintains fresh food production areas, including Deli, Seafood, and Pizza; prepares these areas for sales; fries food; operates a rotisserie oven; and prepares ready-to-bake and baked pizzas. The clerk receives and verifies inventory, stocks products in designated areas, and provides friendly, courteous service to internal and external customers. Shifts are generally 6–8 hours and may fall between 5:00 a.m. and 10:00 p.m. The position involves preparing, displaying, rotating, and inspecting products; following recipes and food safety procedures; maintaining equipment and sanitary work areas; and completing production and safety records. Work may involve varied shifts in a 24/7 operation, including nights, weekends, and holidays, as well as standing and moving for extended periods, handling refrigerated goods, and working around hot equipment.

Requirements

Must be at least 16 years of age.
Food Handlers Certification, as required by state laws.
Ability to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Ability to communicate effectively with customers through hearing and speech to receive orders and provide customer relations.
Ability to conduct visual inspections; read and follow production guides, recipes, and product labels; and record production quantities and temperature readings on proper forms.
Ability to perform basic arithmetic and compute weights and measures.
Ability to remain mentally alert while performing duties involving potential hazards, procedures, equipment, and work aids.
Ability to complete the training course and meet minimum productivity and accuracy standards.
Ability to wear a hair net, beard net, gloves, and other required personal protective equipment.
Ability to use cleaning chemicals and handle related food products.
Ability to stand, walk, and move rapidly for extended periods; frequently bend, stoop, twist, turn, and reach over counters and in tight areas.
Ability to lift up to 50 pounds occasionally and reach, push, and pull racks.
Ability to handle refrigerated goods at temperatures from -20°F to 28°F.
Ability to work around machinery emitting heat, including a 400°F rotisserie and 325°F hot shortening.
Ability to perform primary duties efficiently and accurately.

Responsibilities

Welcome, engage, serve, and thank customers while maintaining friendly and enthusiastic customer service.
Take orders, answer questions, and perform suggestive selling.
Prepare, stock, display, straighten, and rotate products in the Deli, Seafood, and Pizza areas.
Prepare production items according to recipes, food safety procedures, and specified cooking times.
Handle frozen products and inspect products for quality and freshness.
Prepare display cases by arranging products in fresh pans, rotating and replenishing products, and filling cases.
Place required product signage, including pricing, descriptions, code dates, and COOL information.
Clean and maintain department equipment, including breaking down and reassembling equipment, operating the dishwasher, hand-washing dishes, and sanitizing appropriate parts.
Maintain clean and sanitary departments by washing parts and work surfaces, disposing of trash and paper appropriately, cleaning floors and coolers, and cleaning glass display counters.
Receive and stock inventory; verify received products and orders.
Follow sanitary guidelines and complete associated records.
Understand and follow food safety procedures and requirements.
Perform other duties as assigned or needed.