French Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria

Mercier Consultancy Group

1d•Onsite

About The Position

Mercier Consultancy Group is seeking a French Speaking Digital Trust and Safety Analyst for a role in Sofia, Bulgaria, supporting a major social media platform. This position is ideal for individuals passionate about online safety, content moderation, and protecting digital communities, offering a growth opportunity within the Bulgarian job market.

Requirements

Native or fluent French (spoken and written).
Valid EU passport (mandatory).
Passion for social media trends and a strong interest in digital ethics and platform safety.
Excellent analytical skills and the ability to make objective, policy-based decisions.
Strong communication skills in English to collaborate with your international colleagues.
Resilience and a proactive mindset, essential for high-impact French-speaking jobs in the tech sector.

Responsibilities

Monitor and evaluate content across social media channels to ensure adherence to safety policies and community standards.
Analyze complex reports of policy violations, including harassment, misinformation, and graphic content, to maintain a safe digital environment.
Collaborate with international teams to refine safety protocols and escalation procedures within the social media industry.
Provide high-quality resolutions to user queries, maintaining a professional and empathetic tone in French.
Identify emerging trends in platform abuse and provide data-driven insights to improve user trust and safety systems.
Participate in regular strategy sessions to ensure consistent policy enforcement across global social media markets.
Handle sensitive data with the utmost confidentiality and attention to detail.