French Hospital Interpreter

UIOWA • Iowa City, IA

1d • Onsite

About The Position

Interpreter Services within the Office of the Patient Experience at the UI Health Care has an opening for a full-time French Hospital Interpreter. The Hospital Interpreter will provide interpretation and translation services for non-English speaking patients, their families and hospital staff on an as-needed basis. They will also provide information and consultation to interdisciplinary team members, comply with departmental standards regarding EPIC documentation and statistics, departmental policies and procedures, and the National Code of Ethics for Interpreters in Healthcare. The interpreter will keep current with interpreter and health care knowledgebase and pursue further enhancements of job-related knowledge, and participate in on-call responsibilities.

Requirements

• A bachelor's degree in language(s) or an equivalent combination of education and experience is necessary.
• Fluency in both spoken and written English and French is necessary (proficiency will be tested annually).
• Familiarity with the various cultures involved is necessary.
• Excellent oral and written communications skills; ability to effectively transmit, receive, and interpret ideas, information, and needs through appropriate communication methods and behaviors.
• Demonstrated ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Demonstrates high attention to detail and problem-solving skills.
• 6 months’ previous healthcare-related experience.
• Familiarity with EMR (electronic medical record).
• Demonstrated ability to utilize technology for interpreting services (Vidyo, Zoom, Epic video, etc.).
• Experience in fast-paced, high-volume work environment.
• Professional experience working effectively with individuals from a variety of backgrounds and perspectives.

Nice To Haves

• Previous experience with Epic.
• Proficiency in multiple languages, including but not limited to Spanish, ASL, and/or Mandarin is desired.

Responsibilities

• Provide accurate and effective interpretation of procedures and other interactions for non-English speaking patients, their families, and hospital staff, interpreting with accuracy and maintaining fidelity to verbal and non-verbal cues.
• Provide accurate and effective translation of written documents, correspondence and brochures used by patients and families.
• Provide information and consultation to interdisciplinary team members, including cultural or communication information and participating in team consultations.
• Participate in activities and programs related to the Office of the Patient Experience (OPE), including orientation and Language Bank training programs.
• Conduct day-to-day problem solving and demonstrate commitment to professional growth and development.
• Contribute to the development, strengthening and delivery of needed health and interpreter services.
• Represent the interests of the University and of OPE leadership in the use of resources to meet service and productivity demands within OPE and division goals and budgets.
• Seek opportunities to enhance professional knowledge, skills and abilities as they relate to current position and/or to prepare for potential future roles and overall career development.
• Performs other projects and tasks as assigned.

Benefits

• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees