Freight Specialist

Livingston International•New Orleans, LA

22d•Hybrid

About The Position

The Freight Specialist will develop and operate our Air/Ocean and Export service offerings. The individual will utilize their relationships, experience, problem solving, and analytical skills to help our customers. This position requires direct contact with our clients and our suppliers to ensure a high level of performance in the movement of goods through the supply chain. Arrange outbound/inbound cargo shipments from start to finish. Communicate with both internal and external customers. Investigate and resolve problem shipments. You will support and lead the department with freight management functions involving both import and export aspects of international transportation be it air, land or sea. This position provides a solid resources to build, adhere, and deliver service to internal and external customers within the Livingston network.

Requirements

Excellent Knowledge of Freight Forwarding and regulatory requirements
Ability to work in a blended operations and customer development role
Operations skills and experience in the trucking and freight forwarding industry
Ability to negotiate rates in effort to route freight in the most cost effective manner
Self-motivated, assertive, and responds to branch metrics
Customer-service oriented
Ability to multi-task, prioritize and organize work
MS Office skills
3 years of related experience

Responsibilities

Coordinate the routing of import and export bookings with airline and ocean carriers
Timely preparation of rates and quotes for customers and overseas agents
Support the development of existing and new customers by working closely with your Branch Manager and the entire sales organization
Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products to strengthen service competitiveness
Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment
Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators
Support your branches quarterly metrics while obtaining if not exceeding your individual metrics
Perform other related duties as assigned by management.
Adhere to established policies and procedures.