Freight Release Coordinator
About The Position
As a Freight Release Coordinator, you will validate freight invoices & statements, resolve invoice discrepancies, record customer charges, and approve the release of customer freight after payment is obtained. You will work within the Accounting Department and collaborate closely with our Operations Department. Established in 1981, Orient Express Container (OEC) Group is one of the top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices. Our employees recognize the impact we make in the global supply chain through staying on top of the ever-changing logistics industry with the goal of delivering quality information and services to our clients.
Requirements
- Minimum 1 years’ experience in a fast-paced data entry or similar clerical role.
- Strong working knowledge of Microsoft Excel; willingness to learn advanced functions.
- Proficiency with Microsoft Office including Outlook, Teams, and Word.
Nice To Haves
- Previous work experience in the Logistics and Transportation industry, notably in freight forwarding, is highly preferred.
- Previous experience using the ERP system, CargoWise One, is preferred.
Responsibilities
- Review Original Bill of Ladings (BOLs), legal documents, and payments received to send release documentation and payments to vendors.
- Process 300+ documents daily in adherence to tight deadlines.
- Record charges, refunds, invoices, checks, and related reports into the ERP system, CargoWise One.
- Investigate and resolve payment discrepancies.
- Utilize CargoWise One and Microsoft Excel to track, trace, and update the status of shipments.
- Communicate with customers, overseas offices, and vendors by email and phone with status updates on shipments.
- Address any customer inquiries related to release status, customs status, and payment verification.
- Provide customers and vendors with payment options for shipment release.
Benefits
- Competitive salary
- Full benefits package
- Paid Time Off
- Opportunities for professional growth
- Hybrid work schedule (1-day a week working from home)
- Laptop provided by OEC Group
- 10-days PTO (Paid Time Off)
- Employee Appreciation Days
- Paid Holidays
- Sick/Flex time
- Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance.
- 401K retirement plan with 3% company match.
- Discounted pet insurance
- Annual performance bonus
- Mid-year reviews for salary increases.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
