Freight Forwarder
About The Position
The Freight Forwarder, Air Export manages the exportation of goods by air, coordinating the export process and ensuring compliance with international regulations. The role facilitates timely and efficient shipments to international destinations and involves working with clients, airlines, freight forwarders, ground handlers, customs brokers, and other service providers. The position is based in Iselin, New Jersey, and is full-time. The successful candidate should have at least two years of air export operations experience, familiarity with airfreight processes and customs regulations, and strong communication, organizational, and customer-service skills. A bachelor's degree in logistics, supply chain management, or a related field is preferred. The role requires proficiency with logistics and transportation management software and Microsoft Office; CargoWise experience is a plus.
Requirements
- At least two years of experience in air export operations; mandatory.
- Familiarity with airfreight processes, customs regulations, and international trade.
- In-depth knowledge of air export procedures and documentation.
- Strong understanding of customs regulations and compliance.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
- Attention to detail and accuracy in documentation.
- Proficiency with logistics and transportation management software.
- Ability to perform basic mathematical calculations, such as calculating costs and rates.
- Fluent written and verbal English.
- Familiarity with Microsoft Office, including Word, Excel, and Outlook.
- Ability to adapt to technology platforms used in air export operations and logistics.
Nice To Haves
- Bachelor's degree in logistics, supply chain management, or a related field.
- Certification in airfreight operations or customs compliance.
- Previous experience with airfreight carriers, ground handlers, or customs brokerage.
- Familiarity with customs automation systems.
- CargoWise experience.
Responsibilities
- Manage and coordinate the export process for goods transported by air.
- Liaise with airlines, freight forwarders, and other stakeholders to support smooth operations.
- Prepare and review export documentation, including airway bills, commercial invoices, and export declarations.
- Ensure documentation accuracy and compliance with international trade and customs regulations and procedures.
- Address and resolve customs-related issues or delays.
- Coordinate cargo-space bookings with airlines and negotiate export rates.
- Optimize routing and carrier selection for cost-effective, timely shipments.
- Communicate with clients to collect shipment details, provide status updates, and respond to inquiries.
- Provide customer service to support client satisfaction.
- Collaborate with airlines, ground handlers, customs brokers, and other service providers; negotiate terms, resolve operational issues, and maintain vendor relationships.
- Evaluate and select suitable airfreight solutions and negotiate rates with carriers to achieve competitive pricing.
- Identify and resolve shipment delays, damage, or discrepancies, and implement corrective and preventative measures.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
