Freight Flow Associate

Walmart • Auburn Hills, MI

22h • Onsite

About The Position

The Freight Flow Associate position is responsible for managing inventory flow, stocking and organizing merchandise, and providing excellent customer service. This role involves operating a forklift, maintaining the sales floor presentation, and ensuring club pickup orders are accurately filled. The associate will also be involved in inventory management, technology assistance for customers, and upholding company policies and values related to integrity, teamwork, and customer service.

Requirements

• 90 days of prior experience with Forklift Certification.
• Ability to safely utilize pallet jacks.
• Must be 18 years of age or older.

Nice To Haves

• Customer Service Experience
• Retail Experience
• Supervising a team

Responsibilities

• Complies with company policies, procedures, and standards of ethics and integrity.
• Operates forklift following Company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets.
• Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners.
• Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility.
• Provides member service by acknowledging the member, identifying member needs, providing guidance and support to members regarding self-service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services.
• Maintains safety of facility according to company policies and procedures.
• Maintains the sales floor and merchandising presentation in accordance with company policies and procedures.
• Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging.
• Handles, moves, and displays goods in safe and correct ways.
• Tracks goods, maintains instock levels, and controls shrinkage in a timely manner.
• Reports poor inventory practices and low instock levels in assigned area.
• Uses inventory tools and equipment in safe and correct ways.
• Operates and maintains forklifts in safe and correct ways.
• Reports poor or unsafe conditions or practices in assigned areas.
• Tells Management when forklifts are not in proper working order.
• Proactively identifies Customers who need help, actively engages them, and assists them with Technology services and items.
• Models and helps others with technology services.
• Identifies shrink opportunities and problems with products, services, and work areas and takes steps to fix the problem.
• Properly maintains equipment and ensures products are organized and stocked in correct ways and promptly fixes any problems.
• Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
• Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping, developing, and mentoring others; recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first.
• Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders.
• Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
• Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees