Freight Crew Associate - Graveyard Shift

Yoke's Fresh Markets•Pasco, WA

About The Position

The Freight Crew Associate prepares the store and engages with guests to provide a pleasant, efficient experience and professional service. Associates are expected to contribute to a welcoming atmosphere, embrace the company’s values and mission, support sales and company growth, and participate in the shared success of Yoke’s. The role involves unloading and organizing freight, stocking and facing shelves, cleaning work areas, checking products as assigned, and helping guests with recommendations and special orders. Associates also promote safety, operate department equipment, and may mentor new associates. This position has no formal supervisory responsibilities, though all associates are encouraged to demonstrate leadership. The position requires clear communication, regular and punctual attendance, and the ability to perform the listed physical duties. Work may involve moving mechanical parts, chemicals, airborne particles, and exposure to extreme cold or heat. Reasonable accommodations may be made for individuals with disabilities.

Requirements

High school diploma or GED, and/or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to communicate effectively and pleasantly with guests, vendors, and fellow associates.
Ability to perform mathematical calculations using American money, weight measurements, and volume.
Ability to apply common-sense understanding to written or oral instructions and solve problems involving several concrete variables in standardized situations.
Meet the state minimum requirement to operate a baler and trash compactor.
Valid driver’s license or state ID card.
Ability to perform the essential duties and meet the position’s physical demands, with reasonable accommodations where applicable.
Follow workplace safety expectations, including reporting accidents within 24 hours and avoiding unsafe behaviors that could threaten health or safety.
Regularly stand for prolonged periods; walk; use hands and fingers; handle, feel, and reach; climb, balance, stoop, kneel, crouch, crawl; taste, smell, talk, and hear.
Continuously lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Have close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Report for assigned shifts on time and regularly, communicate clearly, and be prepared to provide excellent service.
Engage with guests, offer product recommendations and samples, discuss promotions and service information, and help guests locate products or make special requests.
Unload freight, break down mixed pallets, organize products for stocking, fill and face shelves, and clean aisles, back rooms, and other work areas.
Remove debris from stocking promptly and complete assigned checks.
Participate in accident-reduction and safety activities, including monitoring displays for trip hazards or instability and using safe lifting techniques.
Operate department equipment correctly and safely, including a com-line, phone, baler, box cutter, FM unit, pallet jack, six wheelers, symbol unit, cash register, and trash compactor.
Mentor new associates and associates who are new to a department or task, supporting a positive learning environment.
Communicate and complete guests’ special-order requests accurately and promptly, and find ways to make guests happy.
Complete work in accordance with applicable local, state, federal, and company rules, regulations, and policies regarding workplace safety and guest services.
Participate in the Grocery Department’s accident-reduction plan, including cleaning floors, sanitizing, and following safety and storage requirements.
Follow applicable procedures for machinery safety, store evacuation, robbery response, case temperatures, and product storage.