Freight/Courier Driver

SPS-North America•Santa Clara, CA

20d•Onsite

About The Position

SPS Global is seeking a dependable and service-oriented Route Driver / Courier to support campus delivery and logistics operations. This role is responsible for ensuring the safe, accurate, and timely transportation of mail and parcels while maintaining operational efficiency and exceptional customer service standards. The ideal candidate is organized, proactive, and capable of working independently while representing SPS with professionalism and reliability. The Route Driver / Courier provides exceptional courier and delivery services by receiving dispatch requests, retrieving mail and parcels from designated offices, and delivering them safely and efficiently throughout the campus. This role also supports front and back office operations as needed, helping maintain seamless workplace services and operational continuity.

Requirements

High School Diploma or equivalent
Current state-issued driver’s license with clean driving record
Ability to work assigned hours as determined by manager
Strong written and verbal communication skills
Excellent organizational and time-management skills
Ability to multitask and prioritize effectively
Basic computer proficiency and ability to learn operational systems
Professional appearance and customer-focused attitude

Nice To Haves

2+ years of courier, logistics, delivery, or related operational experience
Experience with shipping and receiving procedures
Working knowledge of multifunction devices (MFDs) and office equipment

Responsibilities

Travel predefined delivery routes via company vehicle to distribute mail and parcels throughout the campus
Perform pickups and deliveries accurately using maps and written instructions
Maintain detailed logs and timestamps for items received and delivered
Ensure compliance with chain-of-custody procedures and operational standards
Respond promptly to client delivery requests and ensure timely order fulfillment
Complete paperwork accurately, legibly, and within required timelines
Operate company vehicles safely in accordance with state laws and company policies
Maintain vehicle readiness through routine maintenance checks including oil, tires, fuel, and fluid levels
Follow company procedures in the event of accidents or injuries
Ensure professional presentation and compliance with company appearance standards
Deliver 5-star customer service across all forms of communication
Build professional relationships with customers and internal teams
Maintain professionalism and composure during sensitive situations
Proactively seek additional work and operational support opportunities during downtime
Train backup personnel and provide guidance on procedures and best practices
Provide front or back office coverage as operational needs require
Assist with shipping and receiving functions when needed
Support handling and validation of packing slips and shipment materials