Freezer Lead

1-800-FLOWERS.COM, INC.•Hebron, OH

1d•Onsite

About The Position

This role is responsible for coordinating the day-to-day workflow, training, and troubleshooting within a multi-temperature environment, including areas at or below freezing. The position involves tracking productivity using WMS or other systems to ensure goals and deadlines are met efficiently and accurately. The Freezer Lead will provide constructive feedback to associates, conduct departmental start-up meetings, and assist in updating processes and training plans. A key aspect of this role is fostering a positive team environment to positively impact retention through professional communication, motivation, and problem resolution. The role also requires working on the production floor, performing manual labor as needed during non-peak times, and adhering to all safety, security, and SQF requirements. The position may involve performing other duties and working in other departments as assigned, while maintaining reasonable attendance and a professional demeanor that reflects the company's commitment to customer satisfaction.

Requirements

Ability to read and follow labels, processes and instructions.
Basic math skills
High School diploma or equivalent required.
2+ year of supervisory or leadership experience.
Ability to communicate with employees at all levels (peers, management & employees)
Previous warehouse management system and SAP knowledge preferred

Responsibilities

Coordinate day-to-day workflow, training and troubleshooting in a multi-temperature environment; including temperatures at or below freezing
Using WMS or other systems/reports, track and/or review productivity to ensure goals, deadlines and outputs are met in an accurate an efficient manner.
Provide constructive and timely feedback to associates (one on one or in a group setting) regarding performance and productivity.
Conduct start-up meetings for the entire department as needed.
Assist in updating and documenting process changes and training plans.
Impact retention positively by fostering respectful team environment through professional communication, motivation and timely problem resolution
Work on the floor in a production role during non-peak performing manual labor as required
Adhere to all safety, security and SQF requirements
Perform other duties and work in other departments as assigned
Maintains reasonable and reliable attendance.
Maintains professionalism, sincerity, and enthusiasm that reflects 1-800-Flowers.com, Inc. commitment to Delivering Smiles.