Freeze Lead

Albertsons•Kodiak, AK

About The Position

The Freeze Lead performs frozen food department responsibilities while working with and reporting to the Grocery Manager. The role helps direct department operations, including supervising and training personnel, maintaining product quality and department standards, and supporting ordering, receiving, stocking, inventory control, and merchandising. The Freeze Lead promotes safe, friendly, courteous customer service and contributes to sales through suggestive selling and other sales techniques. The position also supports grocery department operations beyond frozen foods, including dry grocery order writing, grocery stocking and conditioning, reclamation, backroom inventory standards, new items, and display building. Work takes place in a temperature-controlled store with frequent exposure to cold cases, coolers, and freezers, as well as occasional exposure to outdoor temperatures and cleaning chemicals. This is a safety-sensitive position.

Requirements

Strong written and oral communication skills.
Good leadership and interpersonal skills.
Ability to maintain composure when dealing with customers, vendors, and co-workers, including when handling interruptions and customer complaints.
Ability to interact effectively with personnel at all levels, customers, vendors, and the public.
Ability to concentrate and accurately complete repetitive work.
Basic mathematics knowledge and ability to learn inventory control, pricing, merchandising, and shipping and receiving procedures.
Ability to judge and react to business activity.
Frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 80 pounds from floor level to overhead.
Ability to push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks.
Ability to stand, walk, and move rapidly for long periods, and frequently bend, stoop, twist, and turn.
May need to climb ladders.
May use cleaning supplies and chemicals.
Able to perform the listed physical duties, including lifting, standing, and bending.

Responsibilities

Assist the Grocery Manager in directing frozen food department operations, including supervising and training personnel.
Maintain the quality and condition of frozen grocery products; stock, rotate, face, and discard outdated or spoiled products.
Maintain the backroom and clean and dust shelves.
Assist with ordering, receiving, storing, stocking, inventory control, and building displays.
Order frozen merchandise.
Encourage and maintain enthusiastic customer awareness, emphasizing safe, friendly, and courteous service.
Use suggestive selling and other sales techniques.
Assist the Grocery Manager in planning regular and seasonal merchandise requirements and special sales needs.
Train, teach, and coach dairy stocking and conditioning standards.
Assist with dry grocery order writing and grocery stocking and conditioning.
Work on new items and assist with the reclamation process.
Manage backroom inventory, conditions, and standards.
Assist with grocery department merchandising and building displays.
Comply with Company policies, including attendance, grooming standards, and dress codes.