Freelance Community Manager (B2B)

Movers+Shakers•Santa Monica, CA

About The Position

We’re looking for a savvy and passionate Freelance Community Manager with CPG and B2B experience. You’ll be the voice of clients’ brands, building community, sparking conversations, and engaging audiences across social platforms. You’ll manage day-to-day interactions, respond to comments and messages, monitor brand sentiment, and help grow and nurture online communities. This role is suited to someone who knows social media well and thrives in fast-moving, digital-first environments.

Requirements

  • At least 4 years of social media management experience in an agency or consumer-facing brand environment.
  • Experience with B2B enterprise software in Payments & Commerce, Telecom & Business Services, or Cloud & AI.
  • Experience managing social media channels, especially TikTok.
  • Strong copywriting skills that can flex to different demographics, platform roles, and brand objectives.
  • Ability to manage multiple workstreams simultaneously and stay organized.
  • Proactive approach to work.

Nice To Haves

  • Experience with beauty, lifestyle, CPG, entertainment, or culturally disruptive brands.
  • Passion for TikTok and Gen Z culture.
  • Passion for delighting clients and going above and beyond.

Responsibilities

  • Manage, create, and moderate clients’ social communities.
  • Assist with monitoring and reporting on industry and competitive trends, campaign initiatives, and community optimization.
  • Assist with the creation, conception, and presentation of social media strategy and integrated marketing campaigns.
  • Ensure channel strategy plans support overall brand goals and objectives communicated by the client.
  • Facilitate communication with the Creative Department about creating social media content and community-management tone of voice.
  • Summarize insights and listening observations to help create reports that optimize social platforms.
  • Generate, manage, and maintain content calendars for all social communities.
  • Post content in accordance with the content calendar.
  • Respond to comments, when appropriate, to foster a positive community.
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