Fraud Technical Product Manager

U.S. Bank National Association • Minneapolis, MN

11d • Hybrid

About The Position

The Technical Fraud Product Manager is responsible for the strategic and day‑to‑day management of fraud prevention technology products supporting U.S. Bank’s Fraud Strategy objectives. This role oversees the full product lifecycle ensuring delivery of secure, scalable, and market‑ready capabilities that meet business needs, regulatory expectations, and customer experience goals.

Requirements

• Bachelor’s degree, or equivalent work experience
• Typically more than six years of applicable experience

Nice To Haves

• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators design systems, service blueprints, and reusability
• Technical know-how understands the product technical architecture and understands the economics of technical investments
• Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience)
• Strong collaboration with software engineers to execute product vision and roadmap
• Preferred skills: product strategy, vision and planning, product discovery, product development, agile ways of working, enterprise technical alignment and performance measurement and optimization

Responsibilities

• Owns the strategic product vision and outcome‑based roadmap for assigned fraud technology products, aligning cross‑functional stakeholders around priorities, investment areas, product risk, and measurable success outcomes.
• Partners closely with internal and external customers, business lines, and Agile teams to drive the evolution of fraud products, ensuring alignment with enterprise goals and market needs.
• Acts as the primary liaison between the business and Agile delivery teams, clearly communicating product vision, priorities, and tradeoffs across scope, schedule, and budget.
• Maintains and refines the product backlog; creates, prioritizes, and manages user stories and acceptance criteria to ensure delivery of maximum business value aligned with product strategy.
• Drives product development through active ownership of the backlog and hands‑on engagement with development teams, including daily prioritization, real‑time feedback, and ongoing clarification of requirements.
• Manages engagement across enterprise users for assigned technical portfolios throughout the software development lifecycle (SDLC), including adoption, collaboration, and release readiness.
• Works closely with Product Managers, Development Leads, and/or Project Managers to plan releases, determine when sufficient value has been delivered, and communicate release decisions and tradeoffs to stakeholders.
• Predicts and assesses fraud risk associated with existing and new products, guiding business lines through requirement refinement and risk‑informed decision‑making.
• Defines and delivers product performance goals related to outcomes, fraud loss mitigation, customer experience, and operational efficiency.
• Develops, analyzes, monitors, and reports on performance metrics from internal and external sources to identify trends, risks, and opportunities for continuous improvement; uses data and analytics to drive progress against strategic objectives.
• Leverages Objectives and Key Results (OKRs) to prioritize roadmap initiatives and measure execution effectiveness.
• Employs product management practices including customer research, data analysis, and market research, as applicable for internal‑customer‑facing fraud prevention capabilities.
• Thoroughly documents new processes and maintains existing documentation with each project and product release.
• Manages multiple initiatives, tasks, and deadlines simultaneously in a fast‑paced Agile environment with minimal supervision.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees