Fraud Special Project Consultant

U.S. Bank • Minneapolis, MN

5d • Hybrid

About The Position

The Fraud Special Project Consultant – Fraud & Operations supports projects, business-management activities, executive reporting, and CAO-related deliverables across Fraud and Operations. The role organizes and analyzes information, coordinates project activities, develops recurring reporting and presentation materials, tracks commitments and milestones, and supports more senior team members and business leaders in executing organizational priorities. The position may also support risk, process improvement, change-management, and other special initiatives based on emerging business needs.

The role works independently within established objectives, processes, and frameworks amid moderate ambiguity. It may own defined workstreams or smaller projects while supporting senior consultants on larger initiatives. It develops leadership materials, generally with senior review for highly visible executive communications, consolidates and analyzes information to identify themes, gaps, and issues, and coordinates defined risk and change activities. Issues requiring senior attention are escalated appropriately.

The role requires working from a U.S. Bank location three or more days per week and is not eligible for visa sponsorship.

Requirements

• Bachelor's degree, or equivalent work experience.
• Eight to ten years of experience in project management activities.
• Strong written and verbal communication skills.
• Strong PowerPoint, Excel, and Microsoft Office skills.
• Ability to organize large amounts of information and convert it into concise business materials.
• Strong attention to detail and follow-through.
• Ability to manage multiple assignments and deadlines.
• Ability to work from a U.S. Bank location three or more days per week.
• Must be able to comply with U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Nice To Haves

• Experience in project coordination, business operations, analytics, risk, fraud, financial services, communications, or a related function.
• Experience preparing business presentations, reporting, or status updates.
• Familiarity with risk management, change management, fraud, or financial-services operations.

Responsibilities

• Support projects and initiatives across Fraud and Operations.
• Maintain project plans, milestones, action items, decisions, dependencies, and status reporting.
• Coordinate meetings, working sessions, deliverables, and stakeholder inputs.
• Gather and consolidate information from multiple business partners.
• Escalate emerging risks, delays, or unresolved issues to project and business leads.
• Support implementation and follow-up activities.
• Support preparation of QBRs, MBRs, executive presentations, leadership updates, and other CAO-related deliverables.
• Coordinate daily, weekly, and monthly reporting processes.
• Collect, validate, consolidate, and organize information contributed by Fraud and Operations teams.
• Draft presentation materials and written business updates using established formats and leadership expectations.
• Maintain reporting calendars, templates, presentation standards, and historical materials.
• Track organizational commitments, milestones, decisions, and leadership action items.
• Assist with preparing meeting materials, agendas, status summaries, and follow-up documentation.
• Perform research and basic analysis to support business decisions and project delivery.
• Identify inconsistencies, missing information, or reporting gaps and work with appropriate partners to resolve them.
• Support risk-related projects, process changes, control activities, and change-management initiatives.
• Coordinate documentation and stakeholder input for assigned risk or change efforts.
• Maintain project documentation and evidence supporting execution.
• Assist with impact assessments, readiness activities, communications, implementation tracking, and post-implementation follow-up.
• Support senior team members on more complex risk or organizational initiatives.

Benefits

• Healthcare coverage, including medical, dental, and vision.
• Basic term and optional term life insurance.
• Short-term and long-term disability insurance.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation of two to five weeks, depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Incentive and recognition programs.
• Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior