Fraud Prevention Analyst

the Client•Raleigh, NC

1d•Remote

About The Position

The Fraud Prevention Analyst analyzes transactions to detect suspicious or high-risk activity. This role identifies risks through investigation and analysis and communicates directly with clients, associates, and peer bank contacts in tracking, researching, and resolving issues.

Requirements

Previous banking experience (teller, call center, or other function) — 2 years required
Ability to multi-task across various tools/systems — 5 years required
Internet resource skills — 1 year required
Strong communication skills with partners, clients, peers, and service partners — 2 years required
Analytical skills — 2 years required
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

Fraud detection experience — 1 year desired
Account opening process knowledge — 1 year desired
Excel spreadsheet proficiency — 1 year (highly desired)

Responsibilities

Compiles and analyzes transactions for multiple payment channels and new accounts.
Reviews transactions to identify high-risk situations, fraudulent activity, and internal control breakdowns.
Effectively communicates analysis output.
Investigates potential risks, fraud, and internal control breakdowns identified by transaction analysis.
Determines the appropriate course of action to stop further loss.
Ensures compliance with bank regulations throughout loss prevention activities.
Serves as a resource for associates and clients to discuss and resolve fraudulent activity and provides support in resolving complex fraud issues.
Protects compromised accounts in order to prevent subsequent fraudulent transactions.
Communicates effectively with associates, clients, operations, and peer bank contacts on fraud prevention activity and techniques.