Fraud Lead Product Owner (Value Stream / Platform) (Director)

Barclays•Wilmington, NC

12d

About The Position

The Fraud Lead Product Owner drives product vision and strategy across the organization, aligning business objectives with the needs of internal and external customers, clients, and partners. The role leads strategic initiatives using a customer-journey-led approach to develop high-quality capabilities that deliver business and customer value. It owns strategic direction for a product or portfolio, including product roadmaps and prioritization, and leads product development teams through servant leadership and cross-functional collaboration. The role defines and executes product strategy, leads innovation, oversees the full product development lifecycle, and sets and monitors product goals and performance. It uses customer insights, feedback, and data to guide product decisions and adapt roadmaps and backlogs. The Product Owner communicates product strategy and performance to stakeholders, develops product teams, manages product risks and controls, and applies deep domain expertise to connect customer and business requirements with development work. At Director level, the role provides significant input to function-wide strategy and policy, manages complex strategic projects, and may lead a large team or sub-function, including other people managers. It advises senior management and committees, contributes to resourcing, budgeting, and policy creation, supports regulatory compliance, influences senior stakeholders, and provides thought leadership and coaching. Senior leaders are expected to demonstrate the LEAD behaviours—Listen and be authentic, Energise and inspire, Align across the enterprise, and Develop others—and uphold Barclays Values and Mindset.

Requirements

Strong expertise in fraud and AML products, services, processes, and technology.
Ability to make strategic product decisions, prioritize business epics, and deliver measurable customer, business, and regulatory outcomes.
Product strategy and vision leadership.
Customer-centric product management.
Business value management and outcome orientation.
Enterprise stakeholder management and executive communication.
Roadmap development, prioritization, and backlog governance.
Strategic decision-making across complex product ecosystems.
Risk management and commercial awareness.
Leadership of cross-functional product and technology teams.
Deep understanding of the relevant domain and ability to translate complex concepts and business requirements for customers, stakeholders, and development teams.
Extensive knowledge of how the function integrates with the business division or Group.
Broad knowledge of industry theories and practices in the relevant discipline, current sector and functional knowledge, and insight into external market developments.
Interpretative thinking and advanced analytical skills to solve problems and design solutions in complex or sensitive situations.
Ability to influence senior internal and external stakeholders and make significant decisions or recommendations within the area of responsibility.

Responsibilities

Develop, define, and execute product strategy aligned with business vision, customer needs, market demand, and growth objectives.
Lead product innovation based on market trends, customer needs, and emerging technologies.
Oversee the product development lifecycle from concept through launch, ensuring efficient processes, timely delivery, and alignment with end-to-end customer expectations.
Collaborate with other product teams to align delivery and minimize dependencies.
Define product objectives and key outcomes, monitor performance using data and insights, and adjust roadmaps and backlogs to optimize value.
Champion customer insights, feedback, behaviours, and pain points throughout product strategy and development.
Lead collaboration among cross-functional teams and communicate product vision, strategy, and performance to senior leadership and other stakeholders.
Mentor and develop high-performing product teams, fostering innovation, collaboration, and continuous improvement.
Identify, mitigate, and escalate risks, coordinating with product management and control functions.
Apply domain expertise to explain complex concepts and translate business requirements for development teams.
Define and drive strategic product vision for value streams, platforms, business epics, and large-scale capabilities.
Own value stream business epic prioritization, roadmap management, and value-based investment recommendations.
Provide governance and product leadership across the value stream, ensuring business epics are prioritized, refined, and ready for PI Planning.
Oversee capability development, operational effectiveness, and proactive risk management.
Define and communicate customer journey vision, objectives, and strategic priorities.
Provide input to function-wide strategic initiatives, policy, and procedures; manage complex and critical strategic projects.
Lead a large team or sub-function, including other people managers, and embed a performance culture aligned with business values.
Advise senior functional management and committees, influence stakeholders at senior levels, and act as a key contact for clients and counterparts in other functions or business divisions.
Support resourcing, budgeting, and policy creation for a significant sub-function; escalate policy or procedure breaches and promote regulatory compliance.
Train, guide, and coach less experienced specialists.
Demonstrate Barclays leadership behaviours, values, and mindset.