Fraud Lead Product Owner (Value Stream / Platform) (Director)

Barclays•Hanover Township, NJ

12d

About The Position

The Fraud Lead Product Owner drives product vision and strategy across the organization, aligning products with business objectives and the needs of internal and external customers, clients, and partners. The role leads strategic initiatives using a customer-journey-led approach to develop high-quality business capabilities and deliver business and customer value. It owns strategic direction for a product or portfolio, product roadmaps, and initiative prioritization, while supporting product teams through servant leadership and collaboration with cross-functional stakeholders. The position is accountable for product strategy and innovation, the full product development lifecycle, product goals and performance, and ensuring customer insights inform decisions throughout development. It works across product teams to coordinate dependencies and delivery, communicates product vision and performance to senior leaders and stakeholders, develops high-performing teams, and manages risk in alignment with control functions. Strong expertise in fraud and AML products, services, processes, and technology is central to making strategic product decisions and delivering measurable customer, business, and regulatory outcomes. At Director level, the role contributes to function-wide strategy and policy, manages or leads a significant function or sub-function, and provides expert advice to senior management and committees. It may lead a large team, people managers, or organization-wide projects, and is expected to coach others, guide compliance, influence senior stakeholders, represent the function, and apply broad knowledge of the business and external environment. Senior leaders are expected to demonstrate the LEAD behaviours: Listen and be authentic, Energise and inspire, Align across the enterprise, and Develop others. All colleagues are expected to demonstrate Barclays Values and Mindset.

Requirements

Strong expertise in fraud and AML products, services, processes, and technology.
Expertise enabling strategic product decisions, prioritization of business epics, and delivery of measurable customer, business, and regulatory outcomes.
Product strategy and vision leadership.
Customer-centric product management.
Business value management and outcome orientation.
Enterprise stakeholder management and executive communication.
Roadmap development, prioritization, and backlog governance.
Strategic decision-making across complex product ecosystems.
Risk management and commercial awareness.
Leadership of cross-functional product and technology teams.
Extensive knowledge of how the function integrates with the business division or Group.
Broad knowledge of industry theories and practices in the relevant discipline, current sector and functional knowledge, and insight into external market developments.
Interpretative thinking and advanced analytical skills to solve problems and design solutions in complex or sensitive situations.
Ability to influence stakeholders at senior levels internally and externally.

Responsibilities

Develop and execute product strategy aligned with business objectives, company vision, customer needs, and market demands.
Lead product innovation by monitoring market trends, customer needs, and emerging technologies.
Oversee the product development lifecycle from concept to launch, supporting efficient processes, timely delivery, and alignment with end-to-end customer expectations.
Coordinate with other product teams to align delivery and minimize dependencies.
Define product objectives and key outcomes, monitor performance through data and insights, and adjust the roadmap and backlog to maximize value.
Ensure customer insights, feedback, behaviours, and pain points shape product strategy and decision-making.
Lead collaboration across teams and communicate product vision, strategy, and performance to senior leadership and other stakeholders.
Mentor and develop product teams and foster innovation, collaboration, and continuous improvement.
Identify, mitigate, and escalate risks, and maintain alignment between product management and control functions.
Apply domain expertise to explain complex concepts and communicate business requirements to development teams.
Define and drive strategic product vision for value streams, customer journeys, platforms, business epics, and large-scale capabilities.
Own value stream business epic prioritization, roadmap management, and value-based investment recommendations.
Provide governance and product leadership across the value stream, ensuring business epics are prioritized, refined, and ready for PI Planning.
Oversee capability development, operational effectiveness, and proactive risk management.
Define and communicate customer journey vision, objectives, and strategic priorities.
Contribute to function-wide strategic initiatives and influence function policy and procedures.
Manage, coordinate, and enable resourcing, budgeting, and policy creation for a significant sub-function.
Foster compliance, ensure regulations are observed, and escalate policy or procedure breaches appropriately.
Advise senior functional management and committees, negotiate with and influence senior stakeholders, and act as a principal contact for key clients and counterparts.
Train, guide, and coach less experienced specialists and, where applicable, lead other people managers and embed a performance culture.