Fraud Investigator

Beacon Bank•Boston, MA

About The Position

As a member of the Financial Intelligence Unit’s Fraud Investigations Team, the Fraud Investigator handles all aspects of the fraud investigation process, including incident intake, guidance on remediation best practices, case management, and completion of regulatory reports. The role is also responsible for recovering funds lost to fraud. The position is in the Risk Management Division, BSA/Fraud Department, and reports to the Fraud Investigations Manager.

Requirements

Bachelor’s degree or equivalent experience.
At least three years of experience in a fraud investigations role within a financial institution or similar.
Sound, practical knowledge of fraud trends, methodologies, and techniques.
Comprehensive understanding of financial institution products, services, and transaction processing channels.
Strong analytical, research, and investigative skills.
Ability to maintain professionalism and confidentiality.
Excellent prioritization, time management, and multitasking skills.
Ability to produce work of exceptional quality and integrity within tight deadlines.
Ability to work independently and collaboratively in a team environment.
Solid computer skills, including Microsoft Office products.
Excellent written and verbal communication skills.

Nice To Haves

Professional certification such as Certified Fraud Examiner (CFE).
Familiarity with online account opening processes and best practices.
Experience writing Suspicious Activity Reports (SARs).

Responsibilities

Investigate fraud referrals and incidents, conduct necessary research, and reach sound, risk-based conclusions to minimize fraud losses.
Document and support judgments, decisions, and rationale, and create and maintain well-documented fraud cases.
Work with other financial institutions to recover fraudulent funds and mitigate losses.
Collaborate with other business lines to ensure appropriate risk management and fraud controls.
Escalate issues requiring attention from the Fraud Operations and Investigations Manager or BSA Officer.
Provide bank employees and management with support and guidance on fraud detection and prevention.
Promote fraud prevention initiatives and awareness through projects, process enhancements, and outreach.
Maintain supporting documentation in accordance with bank standards and regulatory requirements.
Uphold the integrity of the Bank’s fraud prevention policies, procedures, systems, and controls.
Provide advisory guidance on fraud techniques and best practices to internal and external clientele.
Identify fraud trends and communicate observations to management.
Prepare investigative and regulatory reports.
Perform other duties as assigned.