Fraud Investigator II - Officer

First Financial Bank•Abilene, TX

1d•Onsite

About The Position

The Fraud Investigator II performs fraud investigations and resolves problems with minimal supervision. The role conducts internal and external fraud investigations, files regulatory reports as required by law, and helps identify, measure, monitor, and control risks arising from business activities. As a subject matter expert, the investigator supports other fraud investigations, works with business managers and staff to develop fraud-prevention processes, and increases fraud awareness among employees and the community. The position is based in the office in Abilene, Texas. The investigator reviews alerts and referrals, conducts monitoring and case investigations, prepares Suspicious Activity Reports and police reports, and handles moderately complex investigations that may involve multiple subjects, incidents, and jurisdictions. The role documents findings and risk-based conclusions, supports colleagues, provides training and guidance, and maintains relationships with law enforcement and other institutions. It also assists law enforcement with cases involving fraud against First Financial, its customers, or its employees, and supports management projects and other assigned duties.

Requirements

Bachelor’s degree in business, accounting, finance, criminal justice, or a related discipline, or commensurate work experience.
At least 10 years of experience performing criminal investigations and preparing cases for criminal prosecution.
Excellent written and verbal command of English.
Strong investigative and interviewing techniques.
Ability to communicate effectively and clearly with staff, management, customers, and external parties.
Ability to assess situations and bring them to a successful resolution.
Ability to maintain the utmost confidentiality of account owners and employees under investigation.
Ability to use the Bank’s core banking system effectively.
Good technology skills.

Nice To Haves

Bilingual proficiency in English and Spanish is strongly preferred.
Banking-industry experience investigating financial crimes and anti-money-laundering cases of moderate to high complexity is preferred.
Experience with BSA/AML and fraud software applications for detection and reporting is preferred.
Knowledge of banking products, services, systems, workflows, transaction processing, applicable regulations—especially the Bank Secrecy Act as amended by the USA PATRIOT Act—and financial crime typologies, including terrorist financing, is preferred.
Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), or another relevant industry certification is preferred.

Responsibilities

Conduct fraud investigations arising from alerts and referrals from sources such as branch personnel and law enforcement.
Monitor fraud and suspicious activity, investigate cases, and prepare accurate, timely, and informative Suspicious Activity Reports and police reports.
Conduct moderately complex fraud investigations and link analysis involving multiple subjects, incidents, or jurisdictions.
Prepare and deliver professional communications and outreach to increase awareness of financial crime and suspicious activity.
Research cases and suspicious situations efficiently and reach sound, risk-based conclusions.
Document and support judgments, decisions, and rationale, and maintain files and records in accordance with business-unit standards.
Support the investigative efforts of team members.
Provide training and guidance to team members, company employees, and the community.
Build and maintain relationships with law enforcement agencies and other institutions to keep First Financial informed about potential risks.
Support law enforcement investigations involving fraud committed against First Financial by its customers or employees, and fraud against First Financial’s customers or employees, as needed.
Support management projects and perform other assigned duties.
Maintain punctuality and attendance, participate in the Customer Service First program, support organizational values, and follow established policies and procedures.