Fraud Assistant

OMB Bank • Springfield, MO

20h • Hybrid

About The Position

The Fraud Assistant assists the fraud team to monitor and remediate suspicious and fraudulent activity including payment fraud, chargebacks, and account takeover through cross-functional collaboration with multiple lines of business. Will assist with dispute tracking in compliance with Regulation E, and handle both internal and external inquiries regarding suspected fraudulent activity via phone, email, or face to face. The Fraud Assistant will also assist in reviewing FinCEN advisories, 314(A) lists, and OFAC alerts as well as preparing CTRs as needed. Will assist with activities to prepare for and respond to bank audits and exams.

Requirements

• High School Diploma and 2 years college or technical training preferred.
• Two or more year’s previous experience in banking/finance regulatory compliance preferred.
• Advanced knowledge of federal, state, and other governing agencies regulations and requirements related to bank processing and transaction monitoring.
• Disciplined in protecting and managing highly confidential information/material.
• Effective time management skills (capable of managing and prioritizing multiple tasks).
• Remain professional, composed, and assertive, including high pressure situations; display a sense of urgency as needed to ensure requests are completed within expected time frames/service level agreement.
• Demonstrated self-motivation; productive, efficient, organized, accurate work output with no supervision while working independently and within a team environment.
• Excellent verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence, and procedures, speak clearly to customers and employees.
• Ability to apply strategic planning, activity coordination, and problem-solving techniques to complex issues of multiple facets and variables in non-standardized situations.
• Excellent customer service and communication skills.
• Strong mathematical, problem-solving and computer skills.
• Excellent attention to detail and organization skills.
• Ability to apply and enforce regulatory standards for ethical behavior, confidentiality, and information security.
• Ability to maintain productivity standards while working independently, with minimal supervision.
• Intermediate to advanced knowledge and experience with Microsoft Office, Excel, Adobe, and similar software.

Responsibilities

• Monitor and remediate suspicious and fraudulent activity including payment fraud, chargebacks, and account takeover.
• Collaborate with multiple lines of business.
• Assist with dispute tracking in compliance with Regulation E.
• Handle internal and external inquiries regarding suspected fraudulent activity via phone, email, or face to face.
• Assist in reviewing FinCEN advisories, 314(A) lists, and OFAC alerts.
• Prepare CTRs as needed.
• Assist with activities to prepare for and respond to bank audits and exams.

Benefits

• Excellent work environment where you are appreciated and recognized for your individual efforts and contributions
• Stability with a locally owned community bank that is growing and expanding in the region
• Paid Leave: Vacation, Military, Bereavement, and Jury Duty
• Cost friendly insurance: dental, vision, critical illness, accident, supplemental life w/ AD&D
• 100% match of retirement savings (up to plan limit)
• Discounted financial service fees on select OMB products and services
• Plus more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED