Fraud Analyst

tastylive•Chicago, IL

6d•Hybrid

About The Position

As a Fraud Analyst, you will be responsible for reviewing and analyzing account activity, trading behavior, and transactional patterns to detect, investigate, and prevent fraudulent activity across the firm's customer base. You'll take the lead on complex investigations and help shape the firm's broader fraud detection strategy. This role requires an understanding of fraud typologies specific to brokerage/fintech platforms — including account takeover, identity fraud, and payment/ACH fraud — along with strong analytical, investigative, and communication skills.

Requirements

3-5 years of experience in fraud analysis, fraud operations, or transaction monitoring, ideally within a broker-dealer, fintech, or financial services environment
Proven track record leading complex fraud investigations
Strong analytical and investigative skills, with the ability to identify suspicious patterns across large datasets, conduct detailed investigations, and make sound judgment calls based on incomplete information
Experience working with fraud detection tooling (e.g., device fingerprinting, behavioral analytics, case management platforms)
Excellent written and verbal communication skills, with the ability to interact effectively with internal stakeholders, customers, and (when needed) external parties or law enforcement
Collaborative and team-oriented approach, capable of influencing cross-functionally with risk, compliance, product, and engineering teams
Willingness to obtain Series 3, 7 & 63 (or 66) licenses if not already held — tastytrade will sponsor and support the licensing process

Nice To Haves

CFE (Certified Fraud Examiner) certification is a plus

Responsibilities

Lead complex and high-risk fraud investigations end-to-end, including coordinated fraud rings, synthetic identities, and sophisticated account takeover schemes
Conduct fraud risk assessments to identify and mitigate emerging fraud vectors across products, services, and customer segments, and present findings
Collaborate with risk, compliance, legal, and customer support to resolve escalations and ensure a consistent, well-documented investigative standard across the team
Communicate directly with customers on complex fraud and account security matters, including verification requests and dispute resolution
Maintain accurate documentation of investigations, case outcomes, and fraud loss reporting in line with internal recordkeeping standards
Monitor emerging fraud trends (e.g., AI-generated identity fraud, social engineering, SIM-swapping) and proactively recommend process or detection improvements
Operate with significant autonomy in managing a caseload of the firm's most complex and highest-risk investigations.

Benefits

Performance Bonuses
Stock Purchase Options
Medical/Vision/Dental Benefits
401k Plan
20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
10 Paid Sick Days
Gym Membership Reimbursement
Commuter Benefits
Pet Insurance
Wellness & Mental Health Programs
Charitable Donation Matching
Two Paid Volunteer Days Off
Daily catered lunch when in the office
Full kitchen with snacks and beverages
In-building gym
Shuttle to/from Metra