Franchise Development Manager

bp•US: Ohio - Westlake Retail Support Center, OH

21h•Hybrid

About The Position

The Franchise Development Manager prospects for new franchisees in assigned regions within the continental United States. This role oversees the activities of Franchise Development Directors in other US sales regions and assists the DVP, Franchising with additional projects. The position requires a professional and confident demeanor with a high level of character, honesty, and integrity, working towards company objectives in safety, franchise growth, site success, quality of service, and location appearance.

Requirements

Strong focus on safety
Strong analytical, quantitative, and critical thinking skills
Advanced skills in Microsoft Excel and proficiency in other Microsoft programs
Excellent verbal and written communication skills
Able to communicate complex information simply and clearly
Ability to work in a dynamic environment and prioritize work accordingly
Proactively helps others and builds strong business relationships
Must be able to read and understand dense legal language
Strong understanding of TA’s operations and services
Excellent organizational skills
Able to compile and interpret data
Strong persuasive skills to communicate the benefits of the TA network to franchisees and prospective franchisees
Extensive travel required
Adopt TA’s mission, vision, and values

Nice To Haves

Agility core practices
Agility core practices
Agreements and negotiations
Analytical Thinking
Business Acumen
Business process improvement
Commercial Acumen
Communication
Conflict Management
Continuous Improvement
Continuous Learning
Creativity and Innovation
customer and competitor understanding
Customer centric thinking
Customer data knowledge
Data Analysis
Data visualization and interpretation
Decision Making
Digital Collaboration
Digital Fluency
Industry knowledge and advocacy
Integrated pricing
Leading transformation
market
Negotiation planning and preparation

Responsibilities

Determine strategic geographical fit to optimize network additions
Prospect for franchisees by responding to inquiries, actively searching markets for candidates, or referrals from other sources
Collect site details to complete the Open Market Plot Plan form
Send completed Open Market Plot Plan form to the TA Franchising Quality Control Assistant
Ensure that all information has been received and is accurate for the Suitability Questionnaire
Orchestrate the vetting process with TA’s Credit Department
Visit the prospective franchise site and meet with the ownership group
Determine site improvements required to meet TA’s standards
Determine operational expertise to meet TA’s standards
Prepare site data and present to TA’s REC (Real Estate Committee) for site support
Create and submit the Executive Summary for TA CEO approval
Send the FDD and secure the FDD receipt
Negotiate Franchise Agreement change requests from prospective franchisees
Send and receive completed Legal Questionnaire to the prospective franchisee
Send the completed Legal Questionnaire to the Franchise Project Manager for review and processing
Coordinate the DocuSign execution process with the prospective franchisee
Discuss fuel product needs and infrastructure
Work with TA Fuel Team to create a fuel products offer
Present offer, negotiate fuel agreements and support account setups
Manage relationships and support franchise locations
Support large franchise partner relationships
Negotiate requested concessions of FDD and Franchise Agreement from the potential franchisee
Create a protected territory
Manage the potential franchisee pipeline process of the Franchise Development Directors
Develop and counsel Franchise Development Directors
Provide support and insight to the Franchise Team and other TA & bp departments
Work with TA Legal for agreement creation, updates and compliance