Franchise Development & Implementation Specialist

Fix Network World•TX, TX

3d•$85,000 - $90,000

About The Position

The Franchise Development & Implementation Specialist is responsible for driving strategic partner growth while supporting the successful onboarding, launch, and early operational implementation of new ProColor franchisees. As a key member of the sales and operations teams, the ideal candidate will identify and secure new Strategic Partners, manage prospective shop relationships, coordinate the franchise vetting and approval process, and support the transition from signed agreement through onboarding, branding, training, and launch readiness. The Franchise Development & Implementation Specialist will play an integral role in driving franchise growth objectives while ensuring franchisees are aligned with ProColor brand standards, vendor programs, operational expectations, and network growth initiatives. This position requires strong relationship-building capabilities, automotive industry expertise, and the ability to understand and communicate Fix Network’s value proposition.

Requirements

5-7 years of experience in the automotive industry, preferably with collision repair, franchise operations, business development, or network expansion experience.
Proven experience and success in business development.
Progressive experience within the collision repair industry preferred.
Strong relationship-building, interpersonal, communication, and presentation skills.
Strong project management, prioritization, organizational, and time-management skills.
Ability to effectively conduct presentations and represent ProColor at meetings, industry events, and trade shows.
Experience delivering training in both field and virtual environments.
High attention to detail and commitment to quality standards.
Strong proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint).
Ability to collaborate effectively with Sales, Operations, Marketing, Design, Vendors, and Regional Leadership teams.
Possess the following personal qualities: integrity, creativity, high standards, commitment, ethical values, and achievement orientation.
Travel outside the assigned region may be required.

Responsibilities

Driving strategic partner growth by identifying, pursuing, and securing new franchise opportunities within the ProColor network.
Serving as the primary point of contact for new and prospective shops throughout the business development and evaluation process.
Building and maintaining relationships with distributors, referral partners, vendors, and other lead sources.
Meeting frequently and presenting the ProColor and Fix Network value proposition to prospective partners and stakeholders.
Attending trade shows and industry events to represent ProColor and support network growth initiatives.
Maintaining awareness of industry trends, market developments, and expansion opportunities to identify new market segments.
Coordinating the vetting process for each prospective franchisee from initial evaluation through final panel approval.
Assessing protective territories for contracts to maximize network growth opportunities.
Managing shop status in FMS and ensuring all required documentation is completed and maintained.
Managing inquiries related to ProColor, including referrals, leads, and prospective business opportunities.
Supporting franchise onboarding, training, account activations, and launch readiness activities.
Leading franchise handoff and kick-off processes from agreement execution through launch.
Serving as a key point of contact for franchisees throughout onboarding and implementation.
Conducting franchisee operations training and field visits as required.
Providing operational support to franchisees and regional leadership teams during launch and integration.
Coordinating branding requirements, including photography, measurements, mock-ups, and renovation-related activities.
Working directly with Marketing and Design teams to support branding and advertising initiatives.
Reviewing and auditing repair facilities for compliance with franchise and brand standards.
Promoting compliance with approved vendor programs and network initiatives.
Introducing franchisees to paint line representatives and ensuring vendor compliance requirements are met.
Supporting implementation of preferred provider programs to maximize franchise participation.
Conducting and supporting field visits to promote operational compliance and franchisee success.
Assisting in developing franchise health initiatives focused on improving profitability and network performance.
Conducting franchise reviews to identify operational opportunities and share best practices.
Providing training, support, and oversight related to key franchisee performance metrics (KPIs).
Participating in Operations team meetings to support growth initiatives, implementation progress, and strategic planning.
Collaborating with fleet stakeholders to support national fleet initiatives and opportunities.
Setting expectations and developing roadmaps for achieving I-CAR Gold Certification within established timelines.
Providing in-person and virtual training support to franchisees.
Assisting franchisees in understanding SOPs, management systems, vendor expectations, and brand standards.
Managing implementation of network initiatives using project management tools and methodologies.
Maintaining accurate records related to business development, onboarding, branding, launch readiness, and franchise support activities.
Performing additional duties and special projects as assigned by management.