Franchise Business Consultant - Nationwide

The Joint Chiropractic • Scottsdale, AZ

12d • $100,000 - $110,000 • Hybrid

About The Position

The Joint Chiropractic is seeking a dynamic and strategic Franchise Business Consultant to support franchise clinics in achieving operational excellence, driving growth, and delivering exceptional patient experiences. This field-based role acts as a collaborative partner to franchise owners - bringing a balanced, solutions-oriented, and generalist approach across all aspects of clinic operations. The ideal candidate provides hands-on coaching, business insights, and operational support to help clinics thrive in alignment with The Joint Chiropractic’s mission and values, while avoiding a compliance or audit-driven style.

Requirements

• 3+ years of multi-unit operations experience, preferably within franchising, retail, health, or wellness industries
• Bachelor’s degree in business, operations, or a related field preferred
• Demonstrated ability to coach and influence business owners or managers across a wide range of operational areas
• Strong generalist skill set - able to support staffing, training, marketing, financial planning, and patient experience with confidence and credibility
• Experience analyzing P&Ls and creating actionable plans for performance improvement
• Understanding of real estate/site selection processes and the timelines associated with opening new clinics, including license agreement execution
• Strong interpersonal and communication skills with the ability to build effective partnerships
• Self-motivated, highly organized, and able to manage multiple priorities in a field-based environment
• Open to candidates nationwide; willingness to travel regularly within the assigned region is required, including frequent daily and weekly travel in the field.

Nice To Haves

• Experience participating in or supporting local marketing Co-ops is a plus

Responsibilities

• Serve as a well-rounded business partner to franchise owners, offering support across operations, finance, staffing, marketing, and patient experience - focusing on driving results, not just reviewing performance
• Coach franchisees on staffing strategies, onboarding processes, and team development to build strong, service-oriented clinic teams
• Provide guidance and tools to help clinics measure, understand, and enhance the patient experience
• Review Profit & Loss statements with franchisees and offer data-informed recommendations and action plans to strengthen financial performance
• Support site selection and new clinic development, including guidance on market strategy, timelines, and execution of license agreements
• Collaborate with franchisees to increase active membership and implement growth strategies through effective local marketing and patient retention efforts
• Encourage and support participation in local marketing Co-ops to enhance regional brand presence and drive patient traffic
• Analyze clinic performance trends and KPIs to identify opportunities and coach toward continuous improvement
• Help maintain proper staffing levels to support consistent clinic hours and maximize patient access
• Partner with new franchisees to successfully launch clinics and achieve operational and financial targets within their first year
• Encourage growth and expansion among top-performing franchisees while providing direct, constructive coaching to address underperformance as needed
• Build strong relationships with franchisees through regular communication, trust-based support, and a partnership-focused mindset
• Promote active participation in system-wide meetings, training, and brand initiatives to foster alignment and ongoing development

Benefits

• Medical, Dental, Vision
• 401k w/company match
• PTO Accrual
• Complimentary Joint membership
• Company-sponsored events like holiday parties, “Bring Your Kid to Work Day,” and fun contests
• On-site gym
• Fully stocked kitchen

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level