Franchise Business Consultant

EverLine Coatings Corporate

10d•Remote

About The Position

EverLine Coatings, a rapidly scaling commercial service franchise brand, is seeking an experienced, reliable, and proactive Franchise Business Consultant. This role is crucial for the field training and support function, essential for launching and supporting the growing franchisee network within the company's small but rapidly expanding team.

Requirements

Minimum of three (3) years as Assistant Business Consultant for franchise system OR five (5) years as a successful business owner
English language fluency is required.
Ability to communicate complex ideas effectively, both verbally and in writing, with people at all levels of the organization in a clear and professional manner.
Must have "the Passion to Serve" Franchisees through consultative skills.
Ability to present and speak professionally to large groups.
Proficiency in Google Workspace and SAAS Based CRM’s
A thorough understanding of the EverLine Coatings ® Operating System.
An understanding of financial statements, QuickBooks® Online, and general business practices.
A complete understanding of training venues, resources, and programs
Proper representation of the company and etiquette while representing EverLine Coatings. EverLine Coatings ® must maintain our status as the most professional company in our industry.
A professional positive attitude for Franchisees, Team Members, and Colleagues is essential.
Proven competence in the areas of leadership and academics.
The ability to work collaboratively with others and fully engage is special projects.
The ongoing effort to increase knowledge of our industry and support of the Brand.
Must be physically able to travel independently.
Maintain a valid Driver's license.
Maintain a credit card for reimbursable travel expenses.

Nice To Haves

College degree and/or appropriate work experience which may include prior business ownership, consulting experience, or mid-level or higher management accountability.

Responsibilities

Prepare and complete one-on-one visitation in Franchise territories, complete virtual training sessions, hold area meetings, and complete conference calls regularly to provide training to drive the desired outcomes. These coaching and development sessions will be documented.
Monitor franchisee performance through KPMs, and coach for improvement to maintain a high level of customer service.
Assess Franchise operations to provide advice and targeted training on a continual basis to maintain EverLine Coatings' continued track record of competitive performance.
Actively engage Franchises in annual strategic planning efforts and regular goal-setting practices assisting with a successful growth strategy including marketing development and service line growth.
Assist franchises with reviewing financial Key Performance Metrics regularly to enable franchise growth, including break-even, financial trend, and cash flow analysis.
Provide assistance and consultation regarding improving owners’ skill sets in coaching, mentoring, accountability, management, and management development.
Assist each owner with utilizing the available EverLine Coatings support tools to enable the training and development of their management team.
Provide and ensure each Franchise utilizes the available resources to properly train its staff to assist with customer service, revenue growth, and profitability.
Assist each assigned owner by monitoring their employees’ developmental processes as needed.
Keep the Vice President of Franchise Operations informed and provide weekly production updates.
Document Franchise consultation activities within CRM.
Remain current on new technology as it relates to the business model.
Conduct regular meetings to provide system updates, and instructional training, and gather feedback with large groups of franchise owners.
Assist with onboarding and development of franchise owners, inclusive of resales, new sales, and/or territory expansions.
Adapt to franchise needs, based on assessment, and provide prescriptive training and resources to help and guide each franchise operation with customized training. This may be project-based or recurring.
Answer general business operation and development questions.
Control and manage individual expense reports in accordance with Company travel policy.
Maximize revenues and document the individual plan to improve each franchise.
Help franchise owners by engaging in inter-office collaboration and mentorship.
Learn and embody the EOS (Entrepreneurial Operating System) methodology with Franchise partners, under the direction of the Vice President of Franchise Operations.
Utilize effective time management and operate with integrity to promote, advocate, educate and train in regard to the EverLine Coatings and Services ® Brand.
Engage in completing Company initiatives and assigned tasks in a timely and efficient manner.
Provide headquarters with Franchise feedback and support other EverLine Coatings and Services ® divisions as needed.