Fragrance & Beauty Education Executive, Los Angeles

Chanel • Los Angeles, CA

3d

About The Position

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL . About the role: CHANEL is looking for an Education Executive to support our Field Sales team. With a focus on talent, the Education Executive is responsible for leading the people development activities at designated counters including identifying development needs, creating plans, and engaging coaching to bridge performance gaps. They understand the talent landscape in their respective markets to ensure Chanel is recruiting and developing top teams. This individual is also responsible for supporting the total CHANEL skincare, makeup, and fragrance businesses and expanding our client base via exceptional client service.

Requirements

• Strong written and oral skills
• Self-motivated, results oriented, creative thinker
• Exceptional interpersonal and facilitation skills
• Platform performance skills with an emphasis on adult learning
• Leadership and coaching skills and knowledge of talent development processes
• Ability to flex schedule based on business needs
• 5-7 Years of relevant experience
• Bachelor’s degree preferred
• Home office setup
• Strong computer skills, particularly in Microsoft Suite
• Travel requirements of approximately 50%
• Must possess a valid driver’s license
• Ability to lift at minimum 40 pounds

Responsibilities

• Maintain knowledge of talent across markets, including career goals, to contribute to talent conversations and strategies
• Collaborate with Account Executives and Market Directors on development plans for top talent, leveraging their skills and interests so that key education strategies and goals are attained and ensure market growth, prioritizing coaching and development of Counter Managers and Assistant Boutique Directors in our fragrance & beauty boutiques
• Model behavior with side-by-side coaching on Chanel’s service ritual, services, application techniques, and on all facets of clienteling to build BAs’ expertise including the effective use of the respective retailers’ clienteling systems
• Conduct ongoing F&B seminars for Fragrance & Beauty Advisors (FBAs) in your home market and follow up in store
• Conduct ongoing in-store education within assigned markets focusing on elevated service, building product and skill expertise, while teaching CHANEL-specific application techniques with clear benchmark improvement.
• Work with the Account Executives to create counter/boutique learning plans emphasizing leadership
• Partner with Market Director (MD) and Market Education Director (MED) to ensure that people strategies/activities align with business strategies and objectives
• Influence individuals’ development journey starting with onboarding

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level