Fragrance & Beauty Advisor - Clearfork, TX

Chanel • Fort Worth, TX

3d • Onsite

About The Position

The Fragrance & Beauty Advisor is an in-store CHANEL brand ambassador who delivers elevated service and extraordinary experiences to clients. The role builds lasting client relationships, supports sales and loyalty goals, and shares knowledge of CHANEL’s products, heritage, and events. Advisors maintain an omni-channel mindset and collaborate with teams to provide a seamless client experience. This is a full-time, in-person retail position requiring the ability to stand for extended periods and lift up to 5 pounds.

CHANEL describes its workplace as inclusive and focused on personal growth, collective progress, and helping employees feel fulfilled and confident in their work. The company offers opportunities for learning and career development, and encourages employees to participate in community, sustainability, and cultural initiatives.

Requirements

• Ability to thrive in a team environment and work collaboratively.
• Understanding of and passion for client experience.
• Excellent communication skills.
• Passion for CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Articulate, knowledgeable, and passionate about cosmetics and fragrance.
• Ability to lift up to 5 pounds and stand for extended periods.
• Full-time in-store and in-person presence is required.

Nice To Haves

• Foreign language skills are preferred but not required.
• Artistry skills and direct brand experience are preferred.

Responsibilities

• Provide superior service to every client through the CHANEL service ritual.
• Build client relationships and loyalty through personal connection and trust.
• Contribute to business results by achieving sales targets and using products, services, and data capture to recruit, retain, and build client loyalty.
• Attend seasonal seminars and use the Inside Beauty learning application daily to apply learnings to the role.
• Use an omni-channel mindset to support a seamless experience between in-store and online channels.
• Address and resolve client situations according to company philosophy and standards, partnering with appropriate teams as needed.
• Understand upcoming events and engage clients through event introductions and demonstrations.
• Share knowledge of the CHANEL brand, its heritage, and its know-how with clients and teammates.
• Understand business challenges, client needs, and the surrounding market.
• Keep the work area clean, tidy, hygienic, and professional, and follow visual merchandising guidelines.
• Communicate regularly with the team and manager, maintain a positive attitude, and demonstrate ethics and integrity.
• Treat others respectfully, acknowledge cultural differences, and remain willing to learn from them.

Benefits

• Paid time off for wellbeing and a wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, MilkStork, and Care.com membership.
• Paid vacation, holidays, sick days, and volunteer days.
• 401(k) and other incentives.
• Medical, dental, and vision coverage; virtual care through MDLIVE; One Medical; flexible spending accounts; a health savings account; and an employee assistance program.
• Life insurance, accidental death and dismemberment coverage, short-term disability, long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking benefits.
• Potential variable pay, bonus potential, benefits, and/or perks.
• Employee Resource Groups and opportunities to volunteer through CHANEL Community; CHANEL matches employee donations to select charitable organizations.
• Career development through onboarding, leadership programs, coaching, and online and live classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed