FP&A Implementation Manager

Cube•New York, NY

1d•$110,000 - $130,000•Hybrid

About The Position

As an Implementation Manager at Cube, you will be part of the Professional Services team, working with major customers to deliver efficient, effective onboarding. You will serve as a trusted customer partner, support successful adoption of Cube, and help customers achieve their FP&A goals. Reporting to the Head of Professional Services, this role combines FP&A expertise, relationship-building, and creative problem-solving. You will also contribute to improving Cube’s product and services while helping finance professionals succeed. The role is based onsite at Cube’s New York office Tuesday through Thursday. Candidates must be authorized to work in the posted location; immigration sponsorship is not available.

Requirements

Bachelor’s degree in Finance, Business Administration, Information Systems, or a related field.
At least 5 years of experience in implementation or onboarding management, particularly with analytical solutions such as Business Intelligence, Data Analytics, or FP&A.
Experience in financial planning and analysis and a strong understanding of advanced financial modeling, finance systems, finance transformation, or consulting.
Proficiency with financial or FP&A tools such as Anaplan, Adaptive, Hyperion/Essbase, Tableau, Power BI, or similar.
Comfort using ERP systems such as NetSuite, QuickBooks Online, Xero, Sage Intacct, or similar.
Familiarity with customer experience tools such as GuideCX, Chorus, Confluence, and Slack.
Proficiency with modern SaaS tools, especially project management systems such as Jira, and with Excel for modeling, reporting, and data analysis.
Strong project management skills, including the ability to manage multiple projects simultaneously.
Excellent organizational skills and ability to prioritize tasks and manage time effectively.
Exceptional communication skills, including translating between technical and non-technical teams and communicating customer needs internally.
Strong consultative skills, including educating customers and uncovering business needs.
Ability to build strong customer relationships, remain composed in difficult situations, recover from setbacks, and work independently with minimal supervision.
Authorization to work in the posted location; immigration sponsorship is not available.

Nice To Haves

MBA or another relevant master’s degree.
Basic understanding of SQL.

Responsibilities

Lead end-to-end onboarding for new customers, aiming for rapid time-to-value and sustainable success.
Manage onboarding projects to complete them on time, within scope, and to customer satisfaction.
Advise customers on the “Cube way” and align their requirements with Cube’s solutions.
Configure systems to deliver solutions that meet customer needs.
Ensure contractual terms and deliverables are met and transition customers successfully to the Customer Success Engineer (CSE) for ongoing support.
Communicate project plans, statuses, risks, action items, and next steps to internal and external stakeholders.
Drive issue resolution and risk mitigation, seeking support from Product, Sales, and Professional Services leadership when needed while retaining project ownership.
Facilitate post-implementation handover to Customer Success Engineering, including documentation and training materials for ongoing operational readiness.
Analyze customer readiness for product usage and advise on how to improve engagement with Cube.
Manage multiple concurrent projects and competing priorities effectively.
Contribute to internal training and enablement programs and participate in all-hands meetings.