Founding Customer Success Manager - US - AI health-tech

voize•New York, NY

3d•Onsite

About The Position

At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to admin work that pulls nurses away from what matters most: people. We’re changing that by building the AI companion that frees nurses from admin, giving them back up to 30% of time. We don’t replace humans - we support and amplify their impact. Today, 1,500+ care facilities trust voize, and over 150,000 nurses rely on our AI companion to ease their daily workload. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. As a fast-growing team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!

Requirements

5+ years of enterprise B2B SaaS sales experience, with a track record of closing complex deals in the $100k-$2M+ ACV range
Proven ability to generate your own pipeline (outbound/events) and thrive without heavy enablement, brand pull, or SDR support
A true builder mindset: you create structure from ambiguity and take ownership when there is no playbook yet
Strong executive presence and credibility with C-level and senior stakeholders in procurement-heavy environments
High energy and an engaging personality - you leave people excited to work with you, every single time

Responsibilities

Identify and engage with enterprise-level prospects, navigating long sales cycles with multiple decision-makers.
Build and maintain executive-level relationships, becoming a trusted advisor.
Lead high-stakes negotiations, managing legal and procurement processes to successful closures.
Collaborate with our product and tech teams to deliver customized solutions for enterprise clients.
Identify strategic opportunities and contribute to voize's go-to-market strategy for the US.
Work closely with marketing, product, and customer success teams to shape our enterprise sales approach.