Founding Account Manager

Virio•San Francisco, CA

2d•Onsite

About The Position

Virio is building the next-generation B2B GTM stack. Backed by investors and operators from LinkedIn, YouTube, HubSpot, Rippling, and Google, we help the fastest-growing B2B companies go to market through executive-led content that drives revenue. We’re growing extremely quickly, added $1M ARR in 30 days, and are onboarding customers faster than we can manage—we are now looking for a Founding Account Manager to help define and scale Virio’s customer success motion.

Requirements

Mid-market to enterprise account management – Experience managing complex B2B accounts across mid-market to enterprise segments
Executive presence & communication – Strong, credible communication skills with the ability to persuade, lead and engage senior executives
Unstructured environment comfort – Comfortable operating effectively in fast-moving, lightly structured environments
B2B marketing & GTM fluency – Strategic understanding of B2B marketing, content, and demand generation
Content and storytelling instincts – Ability to translate raw ideas into clear, high-impact narratives
AI-native execution – Comfortable using AI tools to scale workflows and output
Operational organization – Highly organized and detail-oriented with consistent follow-through
Execution-first ownership – Bias toward action with strong ownership over outcomes - we often say we’re “willing to run through walls for our customers”
High agency & proactivity – Takes initiative and moves forward without waiting for perfect process
Startup intensity comfort – Comfortable operating amid real startup chaos and pace
Executive calm & credibility – Calm, clear, and trusted in interactions with senior executives
Low ego & accountability – Takes full ownership and accountability for outcomes
Customer impact motivation – Driven by customer outcomes and long-term relationship building

Responsibilities

Own a portfolio of high-value SaaS customers with ACVs ranging from $60K to $500K and above
Build trusted, executive-level relationships with founders, CMOs, CROs, and GTM leaders
Lead onboarding, adoption, and ongoing strategic engagement to drive clear customer value
Translate customer business goals into ever-evolving GTM strategy and LinkedIn content strategy to maximize customer revenue
Interview executives and extract insights to shape positioning, messaging, and narratives
Use Virio’s AI-powered systems to generate high-quality LinkedIn content at scale
Add final human-layer taste and polish to ensure content quality, voice, and performance
Ensure customers see consistent progress, outcomes, and ROI through LinkedIn channel and GTM as a whole through partnership with Virio
Ensure best in class GRR and NRR via renewals and expansions
Find creative solutions to drive revenue for your clients businesses and make Virio indispensable - assist with outbound LinkedIn messages to ICPs who engage, find conferences/podcasts/webinars for the founder/Face of Content to speak at, coordinate successful launches, etc. like a valuable GTM partner/consultant.

Benefits

Work directly with the CEO
Competitive total compensation aligned to impact and ownership
Meaningful equity upside as part of the founding team, core to the operating philosophy for Virio
100 percent paid medical, dental, and vision insurance
401(k) plan
Monthly wellness and meals stipend ($1k)
Relocation support for San Francisco
Company-wide annual off-sites
High ownership, high trust, and fast career progression alongside world-class client partners
In-person culture with deep collaboration and shared standards