About The Position

Gener8 is reshaping the data ecosystem by empowering individuals to control and benefit from their data, while providing partners access to high-quality, fully consent-based behavioral insights. We have developed advanced technology to extract raw, event-level data from LLMs, browsing, and transactions, which is utilized by sophisticated companies globally. Our core values are speed, ambition, and accuracy, driving us to move quickly, think big, and maintain high standards for execution. This is a unique opportunity for a Founding Account Manager, Data Partnerships to play a pivotal role in establishing and scaling our management, growth, and retention strategies for our most strategic customers. Unlike traditional account management roles, this position is focused on building and innovation. You will be responsible for the commercial relationship with key Gener8 clients, including hedge funds, major technology firms, AI companies, and emerging data platforms. Your primary goal will be to help these clients maximize the value derived from our data and to identify avenues for partnership expansion. You will oversee the entire post-sale customer journey, encompassing onboarding, adoption, strategic relationship management, renewals, expansion, and the discovery of new datasets, geographical markets, and use cases that can generate additional value.

Requirements

  • 5+ years of experience in account management, data licensing, strategic partnerships, or complex enterprise relationships
  • Proven track record managing and growing large enterprise accounts and driving meaningful expansion revenue
  • Experience owning renewals and commercial negotiations for high-value, complex contracts
  • Strong understanding of data products, analytics, or digital ecosystems
  • Highly commercial - able to balance customer success with identifying and closing expansion opportunities
  • Builder mindset - you’ve operated in early-stage or high-growth environments and enjoy creating processes from scratch
  • Strong relationship builder who can become a trusted partner to senior stakeholders
  • Excellent communicator, comfortable working across technical, commercial, legal, and executive teams
  • Proactive, resourceful, and comfortable with ambiguity
  • High urgency and high standards

Responsibilities

  • Own strategic customer relationships: Become the primary commercial partner for Gener8’s largest and most important customers.
  • Drive retention and expansion: Own renewals and proactively grow accounts across datasets, geographies, teams, and new use cases.
  • Maximize customer value: Deeply understand how customers use our data and identify opportunities to improve adoption, outcomes, and ROI.
  • Build executive relationships: Develop strong relationships across product, data, procurement, legal, and executive stakeholders.
  • Identify new opportunities: Turn customer conversations into expansion opportunities, new products, and strategic partnerships.
  • Run complex renewals and expansions: Navigate multi-stakeholder commercial processes and negotiate high-value, multi-year agreements.
  • Build the account management motion: Help define account planning, QBRs, customer health, renewal processes, expansion strategy, and forecasting.
  • Be the voice of the customer: Bring customer feedback, product requests, and emerging use cases back into the business to help shape our roadmap.
  • Act like an owner: Move fast, anticipate issues before they become blockers, and do what it takes to make our customers successful.

Benefits

  • Be a founding Account Manager: Build the playbook for how we manage and grow strategic customers.
  • Own meaningful relationships: Work directly with some of the most sophisticated companies across AI, technology, finance, and data.
  • Category-defining product: Fully consented, raw behavioral data across LLMs, browsing, and purchases - first in market.
  • Massive expansion opportunity: Our customers can grow across products, datasets, geographies, and use cases.
  • High impact, high upside: Direct influence on retention, expansion revenue, product strategy, and company growth.
  • Fast, ambitious team: No bureaucracy, high expectations, strong execution.
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