Founder's Associate

Alaffia Health•New York, NY

6h•Hybrid

About The Position

Alaffia is a new kind of claims operations partner for health plans, using expert clinicians and transparent AI to deliver deeper insights, smarter automation, and better outcomes. They aim to reduce wasted spending in the healthcare ecosystem. This is a high-growth, venture-backed Series B healthtech startup based in NYC. The Founder's Associate will work directly with the CEO/Cofounder, acting as a trusted operator, thought partner, and force multiplier. This role is designed for individuals who are hungry, intellectually curious, and serious about becoming founders or operators themselves, offering a deep understanding of company building from the inside. The company is addressing the $1T problem of healthcare claims processing through AI-powered infrastructure.

Requirements

2–4 years of professional experience, with a focus on how you think and operate.
Prior exposure to a fast-moving environment: investment banking, consulting, investing, or a high-growth startup strongly preferred.
Deep personal and/or professional exposure to AI and actively use it to optimize your work.
Demonstrated ability to manage complexity, prioritize ruthlessly, and deliver without constant direction.
New York City-based and able to work on-site 4 days/week in our SoHo office, with flexibility around the CEO’s schedule.
High agency and low ego: you move fast, figure things out independently, and are equally comfortable drafting an investor memo and booking a flight.
Exceptional written and verbal communicator: you write clearly, communicate proactively, and can represent the CEO professionally with any stakeholder.
Organized and relentless: you have high attention to detail, you follow up before being asked, and you hold yourself to an exceptionally high standard.
Discreet and trustworthy: you handle sensitive information daily and understand that discretion and judgment are non-negotiable in this role.
Energized by ambiguity: startup schedules are unpredictable by design, you adapt quickly and don’t need a clean brief to get started.
Hungry to grow: you want this to be the most formative professional experience of your life, and you’re willing to put in what that requires.

Nice To Haves

Experience in healthcare, healthtech, or a regulated industry.
Exposure to fundraising, M&A, enterprise sales, or other high-stakes business environments.
High interest in AI and its potential to solve complex operational problems.
Demonstrated entrepreneurial experience (i.e., you’ve built something from scratch, or led a large initiative with tangible impact).

Responsibilities

Own the CEO’s calendar end-to-end, managing competing priorities across investor meetings, customer engagements, recruiting, board responsibilities, and internal leadership.
Coordinate all travel logistics including flights, accommodations, ground transportation, and detailed itineraries; anticipate needs proactively.
Prepare briefing materials, meeting agendas, and relevant context for all CEO meetings.
Manage inbound communications, draft correspondence, and serve as a trusted gatekeeper with sound judgment about what requires the CEO’s attention.
Track action items, commitments, and follow-ups across all meetings and workstreams; close the loop without being asked.
Own special projects assigned by the CEO, these may span fundraising prep, competitive research, operational planning, or anything else the business needs.
Conduct research and synthesize information quickly to help the CEO make better, faster decisions.
Sit in on key meetings that may cover anything from investor updates, board prep, customer calls, team offsites, etc.
Partner with Finance, Ops, GTM, and other functions to support CEO-led initiatives and keep cross-functional work moving.
Identify operational gaps and build AI-powered systems or processes to address them before they become problems.
Shadow TJ across a wide range of contexts — fundraising conversations, customer meetings, hiring decisions, product reviews — to develop a first-hand understanding of how founders operate.
Engage genuinely with the business: ask questions, share observations, and develop your own point of view on strategy, market, and company building.
Take on increasing ownership and responsibility over time as trust is established, and your judgment develops.
Treat this as the first chapter of your career as a founder or senior operator, not a stepping stone to a more traditional role.