Forward Deployment Engineer (italian & spanish speaking)

fonio

15h•$65,000 - $95,000•Onsite

About The Position

We build AI phone assistants for small and medium-sized businesses – so they never miss a call again and can focus on what matters most. Our AI answers every call automatically. But voice is just the beginning. Our vision is to build the first fully automated CRM system in the world. 8,000+ customers. >€5M ARR. ~30% monthly growth. Target by EOY: €30M. We live ownership. You own your projects and tasks end-to-end. No politics, few meetings, direct feedback. At fonio, you'll build alongside the smartest and most ambitious people around. Apply now and become part of one of Europe's most insane growth stories!

Requirements

Solid coding skills: you can implement independently, not just configure
Strong understanding of AI systems and LLMs (prompting, tool-use, RAG, failure modes)
Workflow thinking: translate complex processes into robust, testable flows
Experience with APIs, webhooks, auth, and common integration patterns
Cloud fundamentals: deployments, observability, debugging in production
Highly pragmatic working style: ship fast, make it stable, iterate
Spanish and Italian at native or near-native level & English fluent

Nice To Haves

Voice/Telephony
n8n
TypeScript/Python
SQL
monitoring/tracing
GDPR

Responsibilities

Capture customer requirements and translate them into concrete implementation plans
Build and roll out fonio setups in production: workflows, logic, prompts, guardrails
Implement integrations with third-party systems (APIs, webhooks, CRM, calendar, ticketing, etc.)
Develop smaller features and glue code to cleanly map customer cases
Debug under production conditions: calls, flows, edge cases, fast fixes
Build reusable templates and deployment playbooks to make setups scalable
Deliver product feedback: bring pain points and feature gaps to the team, prioritized and concrete