Forward Deployed Mission Engagement Lead

Sitreps•Minneapolis, MN

2d•$165,000 - $185,000

About The Position

The Forward Deployed Mission Engagement Lead embeds with U.S. military customers across the country as part of a mission team of engineers and other mission leads. The role deploys AI-enabled software against challenging military and national security problems, working alongside service members and civilian operators to understand their missions, identify concrete mission hypotheses, test workflows in the product, and onboard users when workflows prove useful. This is a hands-on field role involving configuring workflows, testing new releases, troubleshooting issues, and partnering with product and engineering to improve software for operational users. It requires persistence through ambiguity and repeated iterations, often working independently on site while supported by product, engineering, and leadership. The position is based in Minnesota, involves about 75% travel to customer sites across the U.S., and may involve working in secure or classified spaces.

Requirements

Active Top Secret clearance and U.S. Person status.
Based in Minnesota and able to travel out of state about 75% of the time.
Comfort working in the field and ability to build trust with users in operational settings.
High ownership, grit, and persistence when working through ambiguity and iteration.
Strong mission judgment, including the ability to identify important user problems and where software can help.
Technical intuition about how software systems work, fail, and can be improved.
Curiosity about agentic AI and applying it to real mission problems.
Professional presence in high-stakes government settings as a trusted technical partner rather than a vendor.

Responsibilities

Spend time on site with military teams to understand their missions and operational context.
Build credibility and trust by learning what users struggle with and helping address those problems.
Break ambiguous mission challenges into concrete workflows to test.
Configure and refine product workflows until they meet users’ needs.
Track down product bugs on fielded government systems and work with engineering to resolve them.
Identify effective solutions, onboard users, and document the impact of successful workflows.
Build relationships with other teams at customer sites and identify opportunities to expand software use.
Use independent judgment to prioritize on-site work and keep it moving.