Forward Deployed Implementation Engineer

TENEX.AI • Overland Park, KS

2d • Hybrid

About The Position

TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We combine cutting-edge AI with human expertise to deliver security operations that are better, faster, and more cost-effective than traditional approaches. This role is perfect for those already in the Sarasota, FL or Kansas City, MO metro area, or eager to join us. Immerse yourself in a high-performance environment built on integrity, innovation, and a relentless drive to protect our customers. As a Forward Deployed Implementation Engineer at TENEX, you are the engine that gets customers live. You will execute end-to-end platform deployments, onboard log sources, load TENEX's library of security content, and train customers so they get value from day one. This is a hands-on, customer-facing technical role for engineers who love seeing things work.

Requirements

• 2+ years in cybersecurity, IT operations, cloud engineering, or a related technical field
• Hands-on experience with SIEM platforms, particularly Google SecOps and/or Microsoft Sentinel
• Experience with log source onboarding, data connectors, and ingestion pipeline configuration
• Familiarity with data pipeline technologies such as Bindplane, OpenTelemetry, Cribl, or similar
• Scripting experience in Python, Bash, or similar languages
• Understanding of networking fundamentals and security operations workflows
• Experience with cloud platforms (GCP, Azure, and/or AWS)
• Strong problem-solving and troubleshooting skills with a bias toward action
• Excellent customer-facing communication and collaboration abilities
• Ability to thrive in a fast-paced, high-performance startup environment
• Passion for cybersecurity, automation, and continuous improvement
• Bachelor's degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent practical experience)

Nice To Haves

• Relevant certifications such as CISSP, CISM, GIAC certifications, Google Cloud Professional, Microsoft SC-200/AZ-500, or AWS Certified Solutions Architect are a plus

Responsibilities

• Execute end-to-end platform deployments across Google SecOps and/or Microsoft Sentinel for new customers
• Onboard log sources, configure data connectors, and validate ingestion pipelines
• Load and deploy existing TENEX content into customer environments — including parsers, dashboards, detections, and playbooks developed by the Security Solution Engineers — SIEM/SOAR
• Work from standardized playbooks to deliver MDR coverage within target SLOs
• Troubleshoot connectivity, ingestion, and configuration issues during deployment
• Enable customers through hands-on training — teaching them to navigate, understand, and get value from their deployed platform
• Document deployment configurations and handoff notes for the ongoing support team
• Manage multiple concurrent customer deployments depending on complexity and platform
• Escalate technical blockers to Senior Engineers or Manager when appropriate

Benefits

• Competitive salary and benefits package
• A culture of growth and development, with opportunities to expand your expertise in AI, cybersecurity, and engineering

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level