Forward Deployed Engineer

Weave

3d • $170,000 - $200,000 • Remote

About The Position

Weave is seeking its inaugural Forward Deployed Engineer to own technical implementation for customers. Reporting to the Director of Customer Success, this role configures Weave’s Regulatory AI Templates using AI and regulatory experience, leads complex integrations and data-flow mapping, supports early customer satisfaction, and helps customers learn to lead future configuration projects after onboarding. The position is highly customer-facing and requires effective use of LLM prompts to produce high-quality scientific and regulatory documents, in close collaboration with customers and Weave’s GTM and Product teams.

The Forward Deployed Engineer customizes templates to accommodate customer style, brand, modality, and scientific needs; coaches customers to maintain their templates; and collaborates with IT, Regulatory Affairs and Operations, and Medical Writing stakeholders to connect Weave with enterprise systems of record and publishing platforms. The role also documents technical implementation best practices and situational guidance for internal and external use.

Requirements

• At least 5 years of experience in B2B SaaS or bio industries, such as a drug company, CRO, or CDMO; technical or software roles are desirable.
• Experience building repeatable prompt or template systems and systematically evaluating output quality.
• Ability to manage LLM failure modes, including hallucinations and context limits, in high-stakes regulated documents.
• Practical experience with REST APIs and webhooks, including parsing API documentation, validating endpoints, and working with authentication flows.
• Scientific knowledge and involvement in drug development, with subject-matter expertise in at least one area and the ability to learn quickly.
• Familiarity with CMC, CSR, HAQ, ICH, IND, NDA, and eCTD.
• Ability and enthusiasm to work directly with customers to help solve their problems.
• Strong communication and teaching skills, with an interest in helping customers learn.
• Comfort working in uncharted territory and building new processes.

Nice To Haves

• Experience serving therapeutics, life science, or bio markets.
• Education related to drugs, such as biology or chemistry.
• An advanced degree.

Responsibilities

• Customize Weave’s core Regulatory AI Templates to accommodate customer style, brand, modality, and scientific needs.
• Coach customers on prompt and template maintenance so they can become self-sufficient.
• Collaborate with IT, Regulatory Affairs and Operations, and Medical Writing stakeholders to design integrations and data bridges between Weave and enterprise systems, including systems of record and publishing platforms.
• Document technical implementation best practices and situational tips for internal and external use.
• Own technical implementation for customers, including configuration, complex integrations, and data-flow mapping.
• Support early-stage customer satisfaction and help customers prepare to lead future configuration projects after onboarding.
• Work closely with customers and Weave’s GTM and Product teams.

Benefits

• Competitive salary of $170,000–$200,000, plus eligibility for a performance-based bonus and equity packages.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off.
• Parental leave.
• OneMedical, TalkSpace, and Teladoc.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed