Forward Deployed Engineer, Professional Services
About The Position
We are hiring a Forward Deployed Engineer to join our Professional Services team, embedding directly with Campfire's enterprise and mid-market customers to build, configure, and ship the technical solutions that get them live and successful on our platform. Reporting to [Head of Professional Services], this is a hands-on, customer-facing engineering role — you will spend as much time in a customer's data and systems as you do writing code, translating complex business requirements into working integrations and configurations under real deadlines. This is not a back-office engineering role. You will be the technical face of Campfire in the room with customer engineering and IT teams, building solutions that hold up in production.
Requirements
- Writing production-quality code directly in customer environments, often under tight timelines
- Complex data integrations (ERP, CRM, data warehouses)
- Ambiguous, evolving requirements that shift as you learn a customer's environment
- Being the technical face of Campfire to customer engineering and IT teams
- Balancing hands-on building with clear technical communication to non-technical stakeholders
- Strong proficiency in [language(s) — e.g., Python, JavaScript/TypeScript, SQL]
- Experience with API-based integrations and data pipelines
- Familiarity with cloud infrastructure (AWS/Azure/GCP)
- Strong debugging and troubleshooting skills in unfamiliar codebases and environments
Nice To Haves
- Experience in a Forward Deployed Engineer, Solutions Engineer, or Implementation Engineer role
- Experience with ERP or CRM systems (e.g., SAP, Oracle, Salesforce)
- Experience working directly with enterprise customers under live deadlines
- Background in manufacturing, automotive, or supply chain software
- Comfort working independently, on-site or remote, embedded with customer teams
Responsibilities
- Build custom integrations, scripts, and configurations to connect Campfire with customer ERP, CRM, and other systems
- Lead technical discovery with customer engineering and IT teams to scope integration requirements
- Migrate and validate customer data into Campfire, ensuring accuracy and completeness
- Debug and resolve technical issues that arise during implementation, in real time
- Translate ambiguous or evolving customer requirements into scoped, deliverable technical solutions
- Partner with Technical Account Managers and Professional Services leads to define implementation plans and timelines
- Build reusable tools, scripts, and accelerators that speed up future implementations
- Make pragmatic build-vs-configure tradeoffs to hit customer go-live dates
- Serve as the primary technical point of contact for customers during implementation
- Explain technical tradeoffs and solutions clearly to both technical and non-technical stakeholders
- Build trust with customer engineering and IT teams through responsiveness and technical credibility
- Represent the customer's technical environment and constraints back to Campfire's Product and Engineering teams
- Act as a bridge between the field and Campfire's core Engineering and Product teams
- Surface recurring integration patterns, product gaps, and technical debt to inform the roadmap
- Contribute to internal documentation, playbooks, and reusable implementation frameworks
- Support Sales and Solution Consulting with technical scoping during the pre-sale process, as needed
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
