Forward Deployed Engineer
About The Position
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, IBM, and Elastic to secure infrastructure for an AI world. We're looking for a Forward Deployed Engineer that will work directly with customers to ensure successful Teleport deployments. You will meet regularly with customers, understand pain points blocking deployments and remove roadblocks. This includes writing and fixing IaC deployments (like Helm charts), developing workarounds, and writing Go code to fix bugs and implement small features. For more complex issues, you will work with customers to articulate the problem they are trying to solve, gather requirements, and make the business case to the product and engineering teams to invest in resolving the issue. This job sits at the intersection of product, engineering, and revenue. You won't just work closely with the engineering team, you will be on the engineering team. The range of problem solving includes networking, performance, security and integrations with existing systems. Most of the code you will write will be open source. Our products are loved by their users, you'll get to meet them regularly.
Requirements
- Excellent communication skills.
- Willing to travel to customer sites.
- Infrastructure as Code (IaC) experience (like Terraform, Ansible, Helm).
- Linux systems engineering experience.
- Go or Rust experience.
- Comfortable changing the area of focus and working directly with customers.
Responsibilities
- Meet regularly with customers to understand pain points blocking deployments and remove roadblocks.
- Write and fix IaC deployments (like Helm charts).
- Develop workarounds.
- Write Go code to fix bugs and implement small features.
- Work with customers to articulate problems, gather requirements, and make business cases to product and engineering teams for complex issues.
- Solve problems related to networking, performance, security, and integrations with existing systems.
Benefits
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
