Forward Deployed Engineer

Kalepa•New York, NY

8d•$185,000 - $255,000•Remote

About The Position

Kalepa is building AI systems for insurers that can perform tasks like underwriting, claims processing, pricing, operations, and distribution. The company's AI software is designed to be used within real workflows and operate over long time horizons, initially augmenting professionals and gradually automating tasks. Kalepa's products are currently in production with leading insurers, aiming to become the AI operating system for decision-making across the insurance industry. The company is backed by investors like IA Ventures and Inspired Capital, and its team has experience from major tech companies. Kalepa emphasizes core principles such as Hustle and Determination, Delivering Customer Impact, Meritocracy, Transparency, and Experimenting Relentlessly. The company has a global team with remote employees and invests in bringing people together through regional meetups and global offsites. The culture is described as not for everyone, but highly engaging for those who fit. About the role: This is a high-impact, customer-facing role where Forward Deployed Engineers embed directly with customers to integrate Kalepa's software and ensure they derive full value from the platform. The position involves relationship building, hands-on software development, analytics, and strategy to drive key results for large insurers. Engineers will be accountable for turning client problems into working solutions by proposing technical approaches, building them, and adapting to evolving systems and data, with support from a global team of engineers, product managers, and customer success. Individual contributions have a significant impact on both the technology and the business.

Requirements

4+ years of software engineering experience.
Experience building and using external-facing APIs or designing integrations with 3rd party systems.
Ability to take full ownership of work and drive projects to completion with minimal oversight.
Proactive communication skills, including surfacing blockers, asking the right questions, and keeping stakeholders informed.
Comfort with experimentation: testing ideas, measuring results, and iterating quickly.
Strong fundamentals in system design, debugging, and problem-solving.
Proficiency in Python (main stack), or strong OO background.
Experience with serverless technologies (Lambda, EC2), asynchronous workflows, and cloud environments.
Strong knowledge of relational databases and their performance tuning, ideally PostgreSQL.
Comfort with relational databases, ideally PostgreSQL.

Nice To Haves

Experience working directly with customers.
Experience with LLMs/generative AI.
Experience with distributed systems.

Responsibilities

Embed directly with customers to integrate Kalepa's software into their systems.
Ensure customers are getting full value from the platform.
Propose technical approaches to client problems.
Build and adapt solutions as client systems and data demand.
Drive key results for large insurers through technical solutions, analytics, and strategy.
Collaborate with a global team of engineers, product managers, and customer success.