Forward Deployed Engineer (FDE) : North America

forgd, inc.Denver, CO
Remote

About The Position

As a Forward Deployed Engineer (FDE), you will embed with enterprise customers and own the technical work across the full customer journey, from initial demos and short proof-of-value engagements to multi-week implementations. Your work will guide customers from interesting prototypes to production capability. Most engagements begin in engineering, where you will collaborate with customer engineering teams on adopting Claude Code and redesigning their Software Development Life Cycle (SDLC), including code review, requirements, testing, documentation, and governance. The role expands to co-building agentic applications and modernizing legacy systems on the Claude developer platform, as well as partnering with business stakeholders to deploy agents into core operations such as sales, customer service, and finance. You will be the expert on how engineers interact with Claude Code, the nature of agentic applications in production, and the organizational changes required to sustain them. This involves building prototypes, shipping code, conducting workshops, writing specifications, and making critical decisions to move customers from demos to deployment. You will also collaborate directly with Anthropic on customer engagements, participating in joint working sessions, gaining early access to product changes, and maintaining a direct line to their product and engineering teams.

Requirements

  • 3–5 years in a customer-facing technical role — Solutions Architect, Sales Engineer, Forward Deployed Engineer, Technical Consultant — or in a hands-on engineering role as a Software Engineer or Product Engineer
  • Software development experience in a high-scale startup or enterprise environment; you know what it takes to write, ship, and operate production code
  • Production experience with LLMs — prompt engineering, agent design, and evaluation frameworks.
  • Power user of Claude Code or equivalent AI coding assistants; you live in AI-native development yourself
  • Familiarity with enterprise development toolchains, CI/CD, and modern SDLC practices, and cloud-native deployment on AWS, GCP, or Azure
  • Communication skills that work across the room — individual contributors, engineering leadership, and business stakeholders
  • High agency and comfort with ambiguity; you operate autonomously in customer environments

Nice To Haves

  • Background in professional services or consulting
  • Track record leading developer productivity or developer experience at scale
  • Vertical experience in financial services, healthcare, or other regulated industries
  • Experience driving organizational change

Responsibilities

  • Lead Claude Code Labs and customer workshops
  • Take customer teams from beginner to power user across Claude Code, Claude for Work, Cowork, and the developer platform
  • Codify deployment patterns and feed them back to forgd's methodology and Anthropic's product teams
  • Lead discovery into customer environments — engineering toolchains and workflows, business operations, and organizational dynamics — and turn that into clear technical plans
  • Advise on how AI-native development changes existing engineering practices: issue management, branching, testing, code review, and security
  • Guide adoption programs that scale Claude across engineering organizations and into business teams
  • Scope engagements: assumptions, risks, milestones, and dependencies
  • Embed with customer teams to co-build agentic applications on the Claude developer platform
  • Build technical artifacts — evaluation frameworks, MCP servers, sub-agents, and deployment configurations — tailored to the customer's stack

Benefits

  • Competitive salary
  • Equity
  • Full benefits
  • Direct partnership with Anthropic — joint engagements, early access to product changes, and working sessions with their Applied AI team
  • Opportunity to shape how the company works and grows as it scales
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