Forward Deployed Engineer (FDE)

Ivix•Lexington, MA

About The Position

IVIX is seeking a Forward Deployed Engineer to join its Delivery team. This hands-on, customer-facing engineering role works directly with government agencies to understand business challenges, identify relevant data sources, and develop technical solutions tailored to agency needs. The engineer owns customer engagements end to end, from discovery and requirements gathering through data pipeline development, solution deployment, delivery of actionable findings, and impact measurement. The role combines software development, data engineering, applied analytics, and direct customer engagement. It involves working with complex data and challenging technical environments, including customer environments that may be on-premises or air-gapped, while collaborating with internal teams to deliver reliable, data-driven solutions. IVIX uses open-source intelligence and AI technologies to help government authorities identify illicit business activity and combat financial crime. The technology stack includes Python and SQL over cloud data warehouses, Node/TypeScript on the product side, Kubernetes for collection and deployment, graph and search databases for entity and investigation work, and LLMs. Familiarity with the entire stack is not expected on day one; the role requires the ability to learn and use technologies as the problem requires.

Requirements

  • At least 5 years of hands-on experience building production data systems, backend services, or applied analytics over large-scale, real-world data.
  • Strong hands-on experience with Python and SQL.
  • Experience acquiring, processing, and integrating data from external and imperfect sources, including web data at scale.
  • Experience designing and building data pipelines, backend services, and data-driven solutions.
  • Proven experience working directly with customers, leading technical discussions, understanding business challenges, and translating requirements into technical solutions.
  • Experience delivering technical solutions into customer or production environments, including environments handling sensitive or regulated data.
  • Strong analytical and problem-solving skills and the ability to work independently in ambiguous and complex environments.
  • Experience with modern AI tooling, including AI-assisted development and LLM-based applications.
  • Excellent written and verbal communication skills in English.
  • Willingness and ability to travel to customer sites as required.

Nice To Haves

  • BSc in Computer Science, Engineering, or a related field.
  • Experience with technologies in IVIX's stack: cloud data warehouses, Node/TypeScript, Kubernetes, graph and search databases, and LLMs.

Responsibilities

  • Own customer engagements end to end, from discovery and understanding agency needs through delivering findings and measuring their impact.
  • Identify and evaluate external data sources relevant to agency non-compliance concerns, and build processes to collect and integrate that data.
  • Transform raw data into reliable, actionable findings using entity resolution, risk signals, scoring, and data validation.
  • Design and build data pipelines, backend services, and analytical solutions that support customer investigations and decision-making.
  • Deploy and integrate solutions into customer environments, including on-premises and air-gapped environments.
  • Build analytical and investigative tools, including AI-assisted features grounded in data.
  • Work with customers to understand their priorities, workflows, and challenges, and translate these into practical technical solutions.
  • Collaborate with Product and R&D teams, sharing customer insights and reusable solutions with the shared codebase.
  • Validate findings against source data, measure results, and communicate clearly what the data can and cannot support.
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