AI Forward Deployed Engineer | $120K-$150K + Hybrid + Equity | AI-Based Outage Intelligence Company
About The Position
This is a highly technical, AI-first position sitting at the intersection of Engineering, Customer Success, Infrastructure, Operations, and Automation. Our client builds an AI-powered Outage Intelligence Platform trusted by Fortune 500 companies to automate incident response, outage diagnosis, ticket triage, and operational decision-making. This role is for builders who want to own problems, build solutions, and automate processes to free up the engineering team to focus on core engineering work. The Forward Deployed Engineer will work across Engineering, Customer Success, AI initiatives, and customer-facing projects to solve technical problems, build AI automations, improve workflows, and accelerate customer success. You may spend one part of your day helping a customer integrate with the platform, another part building AI-driven workflows and internal tooling, and another part deploying improvements directly into production. The ideal candidate takes pride in solving problems without being asked.
Requirements
- 3-5+ years of software engineering experience in AI, automation, infrastructure, platform, or backend environments.
- Strong software engineering fundamentals. Python experience is preferred, but the ability to quickly learn unfamiliar systems, contribute to production codebases, and ship solutions independently is more important than expertise in any specific technology stack.
- Experience working in production environments and supporting real-world customer implementations.
- Ability to quickly understand unfamiliar codebases, leverage AI development tools effectively, and contribute with minimal oversight.
- Startup experience with a builder mentality and bias toward action.
- Experience building APIs, backend services, AI workflows, automations, or internal tooling.
- Comfortable working directly with customers, technical teams, and business stakeholders.
Nice To Haves
- AI-first engineers who love automation, building systems, and solving complex technical problems.
- Technical generalists who can operate across backend engineering, infrastructure, AI workflows, and production systems while staying focused on business outcomes.
Responsibilities
- Build and deploy production-ready solutions inside the core AI platform.
- Develop AI-powered automations and internal tools that improve operations.
- Support customer API integrations and onboarding efforts.
- Partner with Customer Success to solve technical customer challenges.
- Work directly with customers during implementation and technical discovery calls.
- Improve onboarding and implementation workflows through automation.
- Identify recurring problems and proactively build scalable AI-driven solutions.
Benefits
- Equity in a fast-scaling AI company
- Competitive base salary
- Unlimited PTO
- Hybrid work environment
- Direct impact on company growth and product evolution
- Work closely with leadership and engineering
- Opportunity to help define internal systems and customer experience
- Fast-moving startup environment with significant ownership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
