Forward Deployed Engineer | $120K-$150K + Hybrid + Equity | AI-Based Outage Intelligence Company
About The Position
This is a hybrid role in King of Prussia, PA, 3 days per week in the office. This role sits at the intersection of Engineering, Customer Success, Infrastructure, and Operations. The company builds an AI-powered Outage Intelligence Platform that helps large enterprises automate outage diagnosis, incident response, and operational decisions. This is a role for builders who will work at the intersection of Engineering, Customer Success, and Operations, solving real customer problems, building automation, improving internal systems, and helping scale a platform trusted by Fortune 500 organizations. The ideal candidate loves ownership, thrives in startup environments, and enjoys turning messy problems into solutions, making a meaningful impact. The company is growing quickly and needs an engineer who enjoys solving problems wherever they appear, takes ownership, and builds the solution.
Requirements
- 3-5+ years of back-end software engineering experience.
- Strong Python development experience is preferred.
- Experience working within production systems and live customer environments.
- Ability to quickly understand unfamiliar codebases and contribute independently.
- Startup experience.
- Experience building APIs, backend services, automation, or internal tooling.
- Comfortable working directly with customers and non-technical stakeholders.
- Highly proactive with strong ownership mentality.
Nice To Haves
- Asynchronous Python.
- RabbitMQ or messaging systems.
- Distributed systems.
- Large-scale data pipelines.
- Infrastructure or SRE experience.
Responsibilities
- Build and deploy production-ready solutions inside the core platform.
- Develop internal tools and automation that improve operations.
- Support customer API integrations and onboarding efforts.
- Partner with Customer Success to solve technical customer challenges.
- Work directly with customers during implementation and technical discovery calls.
- Improve onboarding processes.
- Identify recurring problems and proactively build scalable solutions.
- Collaborate closely with engineering leadership on product improvements.
- Troubleshoot issues across infrastructure, backend systems, and customer environments.
Benefits
- Equity in a fast-scaling AI company
- Competitive base salary
- Unlimited PTO
- Hybrid work environment
- Direct impact on company growth and product evolution
- Work closely with leadership and engineering
- Opportunity to help define internal systems and customer experience
- Fast-moving startup environment with significant ownership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
