Forward Deployed Engineer

DepthFirst•San Francisco, CA

About The Position

depthfirst is building intelligence to detect and remediate critical software vulnerabilities by training and scaling security AI agents to discover zero-day vulnerabilities across customer codebases and open-source software. The company is seeking a Forward Deployed Engineer to help enterprise customers deploy and operate depthfirst in their environments. The role works directly with customer security, infrastructure, and cloud teams to understand their architectures, address technical requirements, and own delivery from initial discovery through production readiness. The engineer designs deployment architectures, troubleshoots complex systems, and writes production code to unblock customers. They address the infrastructure, security, and operational needs of each environment, and partner with depthfirst’s engineering team to build required integrations and capabilities. Insights from customer engagements are used to improve how the product is deployed, operated, and scaled across enterprise environments. The role may require travel to customer sites and is based in, or requires willingness to relocate to, San Francisco.

Requirements

Experience building and operating production systems in infrastructure engineering, platform engineering, SRE, or a similar role.
Hands-on knowledge of cloud infrastructure and Kubernetes, including deploying, debugging, and operating applications in production.
Understanding of networking and cloud security fundamentals, including private connectivity, DNS, TLS, IAM, and access controls.
Ability to investigate problems across infrastructure and application boundaries, identify root causes, and implement fixes.
Proficiency in a language such as Go or Python, with experience shipping production code and automation.
Experience with infrastructure as code, deployment pipelines, and observability.
Strong communication skills and interest in working directly with customers; ability to understand unfamiliar environments, explain technical decisions, and coordinate across teams.
Ownership and sound judgment when requirements are ambiguous or a deployment does not fit an existing playbook.
Based in or willing to relocate to San Francisco.

Nice To Haves

Experience owning technical engagements with large enterprise customers as an FDE, SRE, platform engineer, or solutions engineer.
Deep experience with AWS and EKS, Helm, and Terraform or Pulumi.
Experience with multiple cloud providers.
Experience deploying enterprise software into environments with strict networking, access, and security requirements.
Experience supporting varied customer architectures and integrating software with existing infrastructure and operational tooling.
Experience with AI platforms or security products.

Responsibilities

Own enterprise deployments from architecture and planning through installation, troubleshooting, upgrades, and operational handoff.
Work directly with customer security, infrastructure, and cloud teams to understand their environments and establish a path to production.
Solve deployment challenges involving cloud infrastructure, Kubernetes, networking, identity and access management, and application configuration.
Write code to unblock deployments, build integrations, and deliver product capabilities.
Build tooling and automation for onboarding, deployment validation, upgrades, and ongoing operations.
Turn recurring customer needs into reusable platform improvements in collaboration with infrastructure, product, and security engineers.
Communicate technical tradeoffs, dependencies, and progress clearly to keep customer and internal teams aligned.
Travel to customer sites as needed to support successful deployments.