Forward Deployed Engineer (FDE) : North America

forgd•Denver, CO

5d•Remote

About The Position

As an FDE, you embed with enterprise customers and own the technical work across the full customer journey — initial demos, short proof-of-value engagements, and multi-week implementations. The work moves customers from interesting prototypes to production capability. Most engagements start in engineering. You'll work with customer engineering teams adopting Claude Code and redesigning their SDLC — code review, requirements, testing, documentation, and governance. From there, the work expands: co-building agentic applications and modernizing legacy systems on the Claude developer platform, and partnering with business stakeholders to deploy agents into core operations like sales, customer service, and finance. You're the expert in the room on how engineers work with Claude Code, what an agentic application looks like in production, and what has to change in an organization to sustain either. You build prototypes, ship code, run workshops, write specs, and make the calls that move customers from demos to deployment. Collaborate directly with Anthropic on customer engagements — joint working sessions, early access to product changes, and a direct line to their product and engineering teams.

Requirements

3–5 years in a customer-facing technical role — Solutions Architect, Sales Engineer, Forward Deployed Engineer, Technical Consultant — or in a hands-on engineering role as a Software Engineer or Product Engineer
Software development experience in a high-scale startup or enterprise environment; you know what it takes to write, ship, and operate production code
Production experience with LLMs — prompt engineering, agent design, and evaluation frameworks.
Power user of Claude Code or equivalent AI coding assistants; you live in AI-native development yourself
Familiarity with enterprise development toolchains, CI/CD, and modern SDLC practices, and cloud-native deployment on AWS, GCP, or Azure
Communication skills that work across the room — individual contributors, engineering leadership, and business stakeholders
High agency and comfort with ambiguity; you operate autonomously in customer environments

Nice To Haves

Background in professional services or consulting
Track record leading developer productivity or developer experience at scale
Vertical experience in financial services, healthcare, or other regulated industries
Experience driving organizational change

Responsibilities

Enable Lead Claude Code Labs and customer workshops
Take customer teams from beginner to power user across Claude Code, Claude for Work, Cowork, and the developer platform
Codify deployment patterns and feed them back to forgd's methodology and Anthropic's product teams
Transform Lead discovery into customer environments — engineering toolchains and workflows, business operations, and organizational dynamics — and turn that into clear technical plans
Advise on how AI-native development changes existing engineering practices: issue management, branching, testing, code review, and security
Guide adoption programs that scale Claude across engineering organizations and into business teams
Build Scope engagements: assumptions, risks, milestones, and dependencies
Embed with customer teams to co-build agentic applications on the Claude developer platform
Build technical artifacts — evaluation frameworks, MCP servers, sub-agents, and deployment configurations — tailored to the customer's stack