Forward Deployed Engineer

FourKites•Chicago, IL

16h•Remote

About The Position

At FourKites, we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. We're looking for a Forward Deployed Engineer who thrives at the intersection of software engineering and direct customer impact. You'll work alongside enterprise customers from first technical discovery through post-launch building and deploying integration and Agentic AI solutions. You hear a customer's problem and you build the solution. Speed, quality, and AI fluency aren't aspirational here; they're how this team operates every day.

Requirements

Strong proficiency in Java, Python — clean, production-grade code with proper error handling and test coverage.
Solid data structures and algorithms fundamentals — you reason about complexity and pick the right approach, not the obvious one.
Hands-on experience with LLMs, prompt engineering, and agentic workflow design — practical, not theoretical.
Familiarity with LangGraph, LangChain, or equivalent agentic frameworks.
Clear, confident communication with both technical and non-technical stakeholders.

Nice To Haves

Background in supply chain, logistics, or B2B SaaS.
Familiarity with EDI standards, TMS/WMS systems, or carrier integrations.
Experience with low-code workflow platforms such as n8n, Pipedream, or Temporal.
Ability to document and communicate integration designs visually using Lucidchart, draw.io, or similar tools.

Responsibilities

Customer-Facing Engineering – Join discovery and technical calls, answer complex questions with concrete solutions on the spot, and deploy agentic workflows.
Technical Development – Build new features, MVPs, and scalable solutions that directly impact customer outcomes.
AI Workflow Development – Write and extend LangGraph-based workflows and Agent Studio customizations that orchestrate real supply chain operations.
Integration Development – Design and develop production-grade integrations to connect with customer systems to solve complex supply chain problems.
Quality & Ownership – Write thorough RCAs for integration failures, own fixes through resolution, and conduct code reviews before any customer deployment.
Knowledge Building – Contribute to the team's reusable integration and AI workflow library, and mentor incoming FDEs.