About The Position

KDCI Outsourcing is looking for a Forward Deployed Engineer to work directly with clients, embedding technical solutions into their environments. You'll bridge the gap between product and customer, customizing implementations to solve specific business challenges.

Requirements

  • 3+ years of experience in a client-facing engineering or solutions role
  • Strong software engineering fundamentals across at least one stack
  • Excellent communication and stakeholder management skills
  • Ability to work independently and adapt quickly to new environments
  • Experience with APIs, integrations, and troubleshooting production systems

Nice To Haves

  • Experience in a startup or fast-paced client-deployment environment
  • Familiarity with cloud infrastructure and DevOps practices
  • Willingness to travel or work flexible hours across time zones

Responsibilities

  • Work directly with clients to understand technical and business requirements
  • Customize, configure, and deploy solutions within client environments
  • Build integrations between the product and client systems
  • Troubleshoot issues on-site (virtually or in person) and provide rapid fixes
  • Gather client feedback and relay it to product and engineering teams
  • Document deployment processes and best practices
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