Forward Deployed Engineer

Rockstar•Charlotte, NC

13d•Onsite

About The Position

Rockstar is recruiting for an early-stage, Charlotte-based company building a data and onboarding platform for multi-unit franchise operators. The company is already working with operators behind brands including Jersey Mike’s, Dave’s Hot Chicken, Little Caesars, and Marco’s Pizza. The Forward Deployed Engineer will collaborate with operators to understand their data challenges and build integrations and pipelines that provide trusted numbers. They will also design and improve the onboarding system so each new operator can go live faster than the previous one. The onboarding process has no established playbook, so the engineer will help create it with the co-founder and CPO, Customer Success Lead, and product and engineering teams. The team includes people with experience at Palantir, Y Combinator, Techstars, FullStory, and Dell, among others. The position is onsite in Charlotte, North Carolina, and offers salary plus equity.

Requirements

At least 2 years of post-college experience, ideally in data and systems integration.
Strong SQL skills.
Strong TypeScript skills.
Comfort working with messy customer data.
Experience modeling data for business analytics.
Ability to explain data problems clearly to both operators and engineers.
Ability to write reusable code.
Comfort building with AI tools such as Claude Code.
Ability to scope work tightly and ship.
Interest in helping define effective onboarding at an early-stage company.

Nice To Haves

Experience working with restaurant or franchise data.
Familiarity with Toast, PAR, Xenial, or Qu.
Experience with dbt or ClickHouse.
Experience as a forward-deployed, solutions, or implementation engineer; Palantir-style forward-deployed engineering is identified as an archetype.

Responsibilities

Work with operators to understand their data and identify where it breaks.
Build integrations and data pipelines that deliver numbers operators can trust.
Design and improve the onboarding system so new operators can go live faster.
Help define the onboarding playbook with company leadership, Customer Success, product, and engineering teams.
Write reusable code so each implementation improves the platform for subsequent customers.
Explain data problems clearly to both operators and engineers.
Scope work tightly and ship solutions.